Job Summary Under direction, is responsible for developing, building, and supporting native-cloud, multi-cloud, or hybrid-cloud product platforms that support applications or business solutions that will have system-wide impact, integrate across the enterprise, and involve multiple technical environments and disciplines. Leads execution of the cloud strategy set by architecture by providing leadership and design of a cloud-based network and IT infrastructure environment. Leads the implementation and integration of cloud technologies to support the infrastructure and service needs across business and IT functions. Exercises technical supervision over assigned staff. Work Location Alamo Regional Security Operations Center (ARSOC) -683 Davey Crockett Road,San Antonio, TX 78226 Work Hours 7:45 a.m. - 4:30 p.m., Monday - Friday Essential Job Functions * Coaches other engineers and delivers expertise in a range of areas, including systems design, cloud impacts on product licensing, testing and implementation of infrastructure, virtualization, cloud computing, network engineering, and systems and data flow monitoring. * Develops and validates cloud standards, capacity planning models, and load-balancing/redundancy solutions. * Troubleshoots complex product platforms and performs root cause analysis. * Identifies, designs, and implements maintenance activities, testing procedures, order of operations and backout methods for patching, updating, or upgrading cloud-based platforms, products, or systems. * Identifies and designs monitoring solutions, including databases, websites, virtual networks, cloud storage, virtual machines, alerts, and other events to track service data such as usage and fees, user experience, performance, uptime, and availability. * Leads the technical evaluation process and approves improvements to the availability, reliability, and performance of cloud-based products. * May assist in negotiation efforts for contracts with vendors. * Coordinates and works on multiple cross-functional initiatives, systems, applications, teams, products, and/or projects and serves as an internal advisor to ITSD and business units. * Leads short and long-term planning efforts with management. * Develops and evaluates technical requirements relative to cloud-based products and platforms. * Maintains training and research on emerging technologies and how they might apply within ITSD. * Leads in the design of business continuity & disaster recovery requirements, methods, and procedures based on established policies. * Leads the identification of vulnerabilities and development of mitigation and contingency plans. * Designs standards, procedures, and processes which ensure the stability, interoperability, portability, security, or scalability of system architectures. * Analyzes and reporting on key metrics and KPIs. * Performs related duties and fulfills responsibilities as required. Job Requirements * Bachelor's Degree from an accredited college or university * Four (4) years of work experience in Systems Administration, Networking, DBA, DBMS design and support, and/or PC Support roles * Three (3) years of work experience in developing, implementing, optimizing, and maintaining cloud-based solutions to include deploying and debugging cloud stacks, educating teams on new cloud initiatives,and implementation of cloud infrastructure security practices. * Applicants for this position must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions. Preferred Qualifications * Microsoft Azure, Office 365, Cyber Security centric Engineer/Architect, extensive security knowledge and Cloud Security experience. * Relevant certification preferred (or any of the following): CCSK, CompTIA Cloud+, CCSP, GCSA, Azure/AWS, CCNP, CND, CHFI, GSEC, CISSP. Applicant Information * Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is defined as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university. * Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted. * Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position will be needed for employment verification. Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application. * If selected for this position, official transcripts, diplomas, certifications, and licenses must be submitted at the time of processing. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance. Knowledge, Skills, and Abilities * Knowledge of DevSecOps principles and methods * Knowledge of the practical application of role-specific engineering and technology, including applying principles, techniques, procedures, automation tools, and equipment to the design and implementation of cloud-based platforms, products, systems, and services * Knowledge of a broad range of hardware and software products * Skill in implementing best practices for cloud-based application programming interfaces, web services, and software configuration management systems * Skill in working in an agile environment * Skill in strong communication with people at all levels of a business * Skill in leading teams * Ability to develop and deliver requirements, concepts of operations, use cases, demonstrations, and presentations to both one-to-one and in small groups * Ability to create both technical and non-technical end-user documentation * Ability to problem solve in a dynamic environment with unclear, aggressive timelines * Ability to perform all the essential functions of the position, with or without accommodations * Working conditions are primarily in an office environment