Position Title : Clinical Operations Assistant Intern

Department : Care & Growth

Work Location : Sunnyvale

Annual Pay Range : $19 - $20 an hour

Job Type : Full-Time Onsite

Position Overview

We are looking for a proactive and detail-oriented Operations Assistant Intern to support our Care & Growth team across a range of administrative, operational, and project-based activities. This role is ideal for an entry-level candidate seeking hands-on experience in business operations, sales support, customer relationship management, and project management within a mission-driven healthcare environment.

Key Responsibilities

General Administrative Support

• Facilitate supply requests and act as a liaison with the supply chain team to ensure timely fulfillment
• Maintain process documentation and update stakeholders
• Support internal communications by coordinating updates with relevant stakeholders
• Prepare and distribute client handouts and marketing materials
• Handle additional administrative tasks as required
  
  

CRM & Data Entry

• Maintain and update client records, leads, and deal progress in Zoho CRM
• Assist in tracking and organizing customer interactions to ensure smooth client onboarding
• Ensure data accuracy and update workflows in CRM based on the BD team's needs
• Conduct market research on potential leads and business opportunities
  
  

Document & Agreement Support

• Assist with organizing and maintaining signed agreements and tracking their status in shared folders or simple tracking tools
• Support BD Managers and Account Managers by preparing documents for e-signature using platforms like DocuSign
• Help ensure that agreement templates are correctly named, formatted, and up-to-date before being shared externally
• Monitor incoming signed agreements and alert the team to follow-up actions when needed
  
  

Project Coordination

• Support the planning and execution of internal projects, national events, and local initiatives in collaboration with various teams
• Manage logistics, including coordinating timelines, tracking deliverables, confirming participants, and arranging shipments or materials
• Assist with budgeting, vendor communication, and expense tracking for assigned projects and events
• Help organize conference booth design, setup, and onsite logistics as part of event-related projects
  
  

Qualifications

• Bachelor’s degree in Business Administration, Marketing, Communications, or a related field (or equivalent experience) is REQUIRED
• Strong organizational skills and attention to detail
• Excellent verbal and written communication skills
• Ability to follow established processes, guidelines, and instructions with accuracy
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and Google Workspace
• Experience with CRM systems (e.g., Zoho CRM) is a plus
• Ability to multitask and work independently in a fast-paced environment
• Interest in healthcare, technology, or business development is a bonus
• Must be able to lift 50 pounds or more for event setup and logistics support