We are seeking a highly motivated and detail-oriented Clinical Informatics Analyst to join our healthcare informatics team. This role plays a crucial part in leveraging data and technology to improve clinical outcomes, operational efficiency, and patient care quality within our healthcare organization. The Clinical Informatics Analyst position specializes in design development, testing, implementation support, training, and quality assurance of Clinical Information Systems (CIS) throughout the enterprise.
**Basic Qualifications**
Clinical background or licensure (RN, LPN) preferred
Minimum 3-years Cerner (FirstNet/PowerChart) or Epic (ASAP/ClinDoc) including direct support of provider and clinical staff end users
Minimum 3 years of experience with Clinical Informatics, instructional design and/or analytics
Experience with e-learning platforms such as Adobe Captivate, Articulate Storyline 2 or Camtasia preferred
Ability to compile, code and categorize, and verify information/data
Project management experience, particularly in healthcare IT implementations.
Working knowledge of Emergency Department and Inpatient Department operations
Strong collaboration and teamwork skills
Knowledge of healthcare regulations and standards (e.g., HIPAA, Meaningful Use).
Experience with adult education, instructional design and curriculum delivery, required
Excellent communication and interpersonal skills, with the ability to collaborate effectively across multidisciplinary teams.
Proficient with Microsoft Office (Visio, Excel, Word, and PowerPoint)
Demonstrates highly developed communication skills, including listening, inquiry and delivering clear messages both verbally and in writing.
Ability to present in front of professional groups and leadership
Strong organizational, coordination, and follow up skills
Strong analytical and problem-solving skills
Ability to adhere to time schedules to meet project deadlines
**Essential Job Functions**
Provides technical expertise in implementing and utilizing CIS technologies to support Emerus clinical workflows throughout the enterprise and joint ventures
Assist in ongoing collaboration efforts with operational, financial, clinical, and technical stakeholders to ensure optimal support of the CIS is achieved and maintained
Provides CIS education program development, implementation, and support
Provides clinical expertise into the design and validation of reporting tools
Provides planning, design, development and testing of supported clinical systems
Supports and Maintains CIS training environments
Assists CIS testing of the EMR
Works with the Joint Venture partner on EMR build, structure, testing, and training in accordance to Emerus policy and structure
Supports the process analysis for optimizing clinical workflows, as necessary
Investigates and develops clinical decision support (CDS) tools, within all the CIS, assisting the providers and clinicians, in the care of their patients
Troubleshoot technical issues related to clinical informatics systems and implement solutions in a timely manner.
Acts as a bridge between our field operations staff and our information Technology Teams
Remains current on all CMS requirement and regulations
Assists with clinical data mining, analysis, and interpretation
Assists in maintaining Change Management Structure with all CIS used in clinical operations
Provides facility go-live support, independently, and serve as point of contact for on-going production maintenance/support and troubleshooting
Provides customer support at a level consistent with Emerus' standard of excellence
Responsible for helping develop and maintain a detailed workflow-based curriculum for designated EHRs
Supports and maintains an active super user program and facilitates end training via a blended learning program
Develops, facilitates, and supports proficiency measures for CIS training curriculums
Supports EU EMR training program that allows for optimal knowledge transfer for Go-live
Maintains the Emerus Learning Management System (LMS) and enrolls new end users.
Develops, and delivers classroom and virtual style, as well as module-based training on assigned applications and projects
Facilitates clinical system orientation training programs for physicians, clinical staff, and operational staff independently
Develops and maintains E-Learning content and publishes to LMS platforms
Serves as a resource to super users and other team
Reviews Joint Venture EMR Change Notices and attends Joint Venture CIS meetings to determine educational needs for end users.
Service as an EMR Knowledge expert.
**Other Job Functions**
Provides support to the Manager of Clinical Informatics and the Chief Medical Information Officer
Maintains confidentiality regarding information being processed, stored, or accessed by the CIS
Provide routine status reports of activities
Prepares CIS materials and provides demonstrations to leadership, as required
Serves as a resource to leadership
Attend staff meetings or other company-sponsored or mandated meetings as required.
Overnight travel up to 20%
Perform additional duties as assigned
Maintains Teams, SharePoint, and Project tracking site
Works with and/or coordinates internal team meetings
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