State of Location:

New York

Position Summary

At Ivy Rehab, we're "All About the People"! As a Clinical EMR Systems & Integration Specialist, you will play a crucial role in our mission to help enable people to live their lives to the fullest.

Join Ivy Rehab’s dedicated team where you’re not just an employee, but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient.

Job Description

We are looking for a skilled problem solver to join our team. The Clinical EMR and Integrations Specialist will be responsible for supporting Ivy Rehab Users while using our EMR. Additionally, this person will be providing front line support and solutions to Ivy Rehab new partners during integrations as they come over to the Ivy systems.

This position allows for remote work with some travel required for business meetings.

Responsibilities

• Listen and respond to issues from all users and offer solutions. This position will focus on supporting the clinicians
• Work closely with the Ivy EMR team to stay updated on product knowledge and informed on system changes and/or updates
• Monitor and audit Ivy’s EMR for correct usage with all new partnerships
• Support clinical users remotely and in person during integrations
• Provide timely and accurate feedback to questions
• Perform other related duties as required
  
  

Qualifications

• One year of Raintree experience preferred
• Trained in support knowledge
• Customer service oriented
• Ability to work with teammates who have different skill levels and adapt to their needs
• Ability to problem solve
• One year of clinical experience (PT, PTA, OT, COTA, or SLP preferred)
  
  

Why Choose Ivy?

• Best Employer: A prestigious honor to be recognized by Modern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture.
• Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes.
• Incentives Galore: Eligibility for full benefits package beginning within your first month of employment. Generous PTO (Paid Time Off) plans and paid holidays.
• Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) and educational partners for continuous learning.
• Empowering Values: Live by values that prioritize teamwork, growth, and serving others.
  
  

Compensation for this role ranges from $60,000.00 - $98,000.00 based on experience.

We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.

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