Food Gurus Hawaii | Restaurant & Food Brand Marketing

Client Service Manager

Honolulu, HI, US

9 days ago
Save Job

Summary

Job Type: Full-time, In-Person

Job Location: Oahu, Hawaii


Est. 2004, Food Gurus is Hawaii's largest F&B marketing specialist providing customized creative, communication, digital and marketing services for brand leaders. Come, learn from and be a part of our dynamic & talented team.


Description:

  • Develop strong relationships with day-to-day brand partners and cross-functional team members
  • Manage assigned account marketing activities calendar
  • Prepare meeting agendas
  • Schedule and help run client meetings as required
  • Report on client Work In Progress (WIPs) at internal meetings with the production team
  • Assist in developing marketing strategies for clients.
  • Facilitate the development of breakthrough, effective integrated campaigns through strategic development, creative development, production, measurement, and optimization
  • Collaborate with Client Services / Project Management to ensure projects are delivered on time and on budget
  • Own and maintain key Account documentation, including status reports, trafficking sheets, legal feedback, etc.
  • Serve as the Account team’s knowledge expert on the brand heritage, campaign history, competitive landscape, and industry news
  • Champion and contribute to a culture of diversity, inclusion, personal growth, winning, and fun
  • Assist with new client presentations and on-boarding as required
  • Generate post meeting minutes and or recaps for clients and team as required
  • Perform all other duties assigned


Requirements:

  • Bachelor's Degree and a minimum of 3-5 years of marketing experience in restaurant or retail marketing
  • Strong interpersonal and communication skills
  • Experience collaborating with cross-functional teams in the development of successful campaigns
  • The ability to develop trusted relationships with clients built on a shared understanding of their goals, objectives, and business needs
  • The optimism to think bigger, the curiosity to dig deeper, and the passion for doing better
  • Determination, courage, and ingenuity in the face of obstacles, deadlines, ambiguity, and healthy conflict
  • An infatuation with great food experience, customer service, a love of brands, and a lifelong affair with all things creative

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