Role: Client Relationship Manager

Company: UK's Leading Technical and Digital Skills Organisation

Salary: £40k - 45k Basic £60k + OTE

Location: Leeds / Hybrid

Fantastic Company with industry leading training and career prospects.

Ideal Candidates will have 3 years + B2B Sales experience - ideally from a L&D, Digital Skills, Apprenticeships, Learning Services or Tech Recruitment background

Client:

Our client helps many of the world’s leading companies to build their tech and digital capabilities via their leading range of training courses, reskilling bootcamps, work-based learning programmes & apprenticeships programmes

Role:

As a Client Relationship Manager you will play a pivotal role in promoting and expanding their offerings aimed at improving performance. Leveraging your expertise across L&D you will identify and capitalize on opportunities to deliver a combination of learning solutions to current and new clients.

Duties:

• Identify and liaise with key stakeholders/decision makers for both new & existing customers by telephone and email in order to maximise sales opportunities

• Prospect for new customers whilst maintaining and growing your existing customer base in order to create and close sales opportunities

• Input, analyse and interpret all relevant sales management information to prioritise incoming workload and qualify sales opportunities

• Prepare quotes and proposals for customers

• Use relevant data to fully report on sales activity

• Deliver high levels of customer service which result in positive feedback from both internal and external stakeholders

• Constantly develop a deeper understanding/knowledge of your product offering and sales techniques

About You:

• Persuasive verbal and written communication style

• Ability to plan and prioritise your workload efficiently and effectively in order to achieve targets

• Confidently recognise when issues or opportunities arise that require resolution through own initiative or escalation

• Ability to work under pressure, whilst multi-tasking effectively

• High degree of attention to detail

• Track record of achieving sales targets

• B2B sales experience dealing with internal or external stakeholders/decision makers by email, telephone and face to face – ideally 2 years +

• Working to tight deadlines where high level of accuracy are required

• Experience of resolving or offering solutions to queries

• Proficient in using IT systems e.g. Client Relationships Management systems

• Proficient in Microsoft Office