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Client Relations Manager
Gurugram, HR, IN
Stepsmith Immigration Services Pvt Ltd
Client Relationship Manager
Gurugram, HR, IN
3 days ago
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Summary
Key Responsibilities:
Manage end-to-end client communication and support
Understand client requirements and offer tailored immigration solutions
Ensure timely documentation, follow-ups, and application tracking
Coordinate with internal departments
Build long-term relationships and encourage referrals
Resolve queries and escalate complex issues when needed
Requirements:
Bachelor’s degree (preferred: Business, Communications, or related field)
Minimum 1–3 years of experience in client servicing or immigration consultancy
Strong interpersonal and communication skills
Proficiency in MS Office
Empathetic listener and solution-driven mindset
Fluency in English and Hindi (additional languages a plus)
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