Build and maintain strong relationships with retailers/buyers/live selling agencies
Act as the main point of contact for customer inquiries and concerns.
Identify upselling and cross-selling opportunities.
Achieve sales targets and grow revenue from key accounts.
Prepare reports and track key account performance.
Stay updated on market trends and competitors.
Job Requirements
Qualifications & Requirements:
Diploma/Degree in Business Administration, Marketing, Sales, or a related field.
2-5 years of experience in key account management, sales, or business development (preferably in FMCG/ retail, e-commerce, or live selling industries).
Strong relationship-building and negotiation skills with retailers.
Proven experience in upselling and cross-selling to drive revenue growth.
Ability to analyze market trends and competitor activities to develop strategic insights.
Excellent communication and presentation skills.
Proficiency in Microsoft Office (Excel, PowerPoint).
Ability to work under pressure and meet sales targets.
Strong problem-solving skills to address customer concerns effectively.
Experience working with retailers, buyers, or live selling agencies is a plus.
Job Benefits
Staff Credit
BMI Incentive
Annual Leave
Monthly Potluck
EPF/ SOCSO/ PCB
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