AntFarm Services are looking for dynamic, client relations consultants with a proven ability to solve complex problems and who are hungry for growth, change and strive for excellence. An ideal Client Relations Consultant is highly strategic, diverse in capabilities and interest, and THRIVES in times of CHAOS!! At AntFarm Services, we pride ourselves on the standing of our core values and we model our hiring process to ensure all potential employees come with these values engraved in them. These values include: Serve and love others exceptionally - We don't view 'loving' as being nice or people please to one and other, we view 'loving' as being open, honest, and helping those around you stay accountable to achieving the needs of our business. Continuous learning and improvement Cultivate collective genius Fail forward Adapt and solve We believe individuals who bring this level of tenacity coupled with a drive for excellence will thrive in our environment!! In this role, you will have ownership over the planning, project management, creation, and maintenance of the client relationship and the solutions need to enhance and optimize client success and workforce readiness. You will manage all aspects of the client engagement process to ensure it is telling a story that aligns with the financial goals of employers, employees, and our company. The ideal candidate will be a true advocate of the growth of the business while also being high touch and hands on with the client. A requirement of analytical and mathematical aptitude is key. This position requires a consultative approach to customer satisfaction. We are looking for someone who can manage the client’s needs strategically and offer recommendations. We are high performing producers not order takers, we need people who thrive under pressure and chaos and who can work collectively to improve processes, procedures to ensure a high level of execution. We need GO GETTERS!! Team members who understand the balance of getting it done while consulting and managing clients in achieving success. Though, our preference are those who have a depth of knowledge in benefits management, administration, and financial planning. We are willing to train highly technical folks on the strategic aspects of the benefit strategy coupled with the financial positioning we offer for our clients and their employees. To perform this job successfully, an individual must be resourceful, able to figure things out with little guidance, high level problem solver and dynamic in their approach. Responsibilities of the role include but are not limited to: · Managing the needs and expectations of the client in a proactive manner · Managing the renewal process · Create and preserve client online enrollment and communications websites with regards to plan designs, plan specific eligibility rules, employer specific rules, class structure, rates, payroll deductions, enrollment rules, EDI feed setup, and system auditing and testing. · Educating support team to ensure correct and efficient administration of the benefit offerings. · Travel to client locations to facilitate educational meetings to explain benefit offerings, provide consistent new hire messaging and provide open enrollment assistance and coordinating with Benefit teams to ensure proper coverage for required education meetings and enrollments. · Designs and produces materials for client presentations and meetings · Keeps client appraised of compliance issues and changes that may affect the clients’ benefits. · Responds to client inquiries and maintain documentation of issues and resolutions and provide ongoing support to the client. · Analyze and interpret claims experience to the client to indicate issues and determine ways to circumvent and mitigate the risk. · Participate and facilitate finalist presentations and conduct site tours for prospective clients. · Sending requests for proposals to carriers · Analyzing carrier proposals and negotiating a program renewal business · Preparation of spreadsheets of recommended plan designs and rates QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High School Diploma with 5-7 years successful benefits related experience, or equivalent combination of education and experience. Must have organizational and problem-solving skills; have excellent client relationship; possess strong customer service orientation skills and be results driven. Must possess a high level of integrity and dependability. Must have knowledge of employee benefits options and possess appropriate insurance licensing. COMPENSATION $ DOE COMPUTER SKILLS Experience with MS Office with intermediate/advanced skills with MS Excel, or equivalent programs, and a working knowledge of employee benefits administration software applications. CERTIFICATES, LICENSES, REGISTRATIONS Must be able to obtain insurance license. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to stand and reach with hands and arms. The employee is occasionally required to walk or stoop. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. General work environment is that encountered in a typical office situation. NOTE: The above statements are intended to describe the essential functions and related requirements of this position. They are not intended as an exclusive list of all job duties, responsibilities, and requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time Job Type: Full-time Experience: Relevant: 5 years (Preferred) Education: High school or equivalent Company's website: AntFarm Services Job Type: Full-time Job Type: Full-time Pay: From $45,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Mileage reimbursement Paid time off Paid training Travel reimbursement Vision insurance Work from home Schedule: Monday to Friday Weekend availability Supplemental Pay: Performance bonus Application Question(s): What Benefit Admin systems do you have experience implementing? Education: High school or equivalent (Preferred) Experience: Benefit Admin Implementation: 2 years (Required) Implementation: 2 years (Preferred) Work Location: Remote