We are looking for a

Client Onboarding Project Manager Collection (m/f/d)

(unlimited, full-time) Join our team at our location in Berlin, Baden-Baden or Verl – flexible working conditions available

Your Key Responsibilities Will Be

• Full E2E accountability for entire larger merchant/client onboardings in the BU Collection, leveraging existing processes
• Acts as a bridge between client and internal functional or business units, ensuring alignment and understanding, and identifying development needs together with Sales and Technical Sales
• Coordination of internal stakeholders (Sales, Risk Governance, Operational Finance, Technical Implementation, Key Account Management, Product and others) throughout the onboarding of new merchants and partners while providing the client with a clear communication and transparency throughout the process
• Monitors the progress of onboarding tasks, provides regular updates, and drives transparency of the onboarding process within the organization
  
  
  

What you bring on the journey:

• You have a degree in Business Administration, Business Informatics or a comparable education 
• 5+ years' work experience in roles such as project manager, account manager, or similar positions
• Great understanding of the Debt Collection Products, such as Debt Colleciton, International Collection or Debt Purchase
• Skilled communicator with experience in networking with various stakeholders at different levels within a cross-functional organization
• A good understanding of our business is considered an advantage
• A proactive individual with a strong drive to complete assignments and a positive "can-do" attitude, focused on client needs
• You are fluent in English and German, Dutch is beneficial
  
  
  

The team!

We are establishing our Global Operations Excellence, including the Client Onboarding team. Here, we provide state-of-the-art onboarding for Riverty's products. You will collaborate with onboarding, technical implementation, and project managers to streamline and automate processes. Our international team includes colleagues from the Nordics, Germany, and the Netherlands, with a mix of senior and junior professionals.

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Benefits:

• At Riverty, you can be who you are. We are committed to creating an inclusive environment and a culture of appreciation, enriched by our employee networks.
• Prioritize your health with supported sports and leisure activities.
• Take advantage of our numerous training and development opportunities! Enhance your skills with training offered by the Bertelsmann University, language courses, or leadership training.
• Benefit from our discounts on Bertelsmann products and financial incentives.
• With our diverse work models, you can tailor your work to your preferences. Take advantage of mobile office, flexible working hours, and part-time models.