Company Description Please enter details here.

Role Description

This is a full-time on-site role for a Client Care Manager at Excel Nursing and Home Care Services located in Wilbraham, MA. The Client Care Manager will be responsible for overseeing client services, managing client relations, ensuring customer satisfaction, and maintaining effective communication with clients.

Qualifications

• Client Services and Customer Support skills
• Client Relations and Customer Satisfaction abilities
• Strong Communication skills
• Customer Service experience
• Effective problem-solving and conflict resolution skills
• Organizational and time management skills
• Ability to work well under pressure and in a fast-paced environment
• Experience in the healthcare or home care industry is a plus