Genesis of Rocklin

Client Advisor

Rocklin, CA, US

22 days ago
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Summary

Company Description

Genesis of Rocklin is dedicated to providing an exceptional automotive experience with the latest Genesis models that blend luxury, innovation, and performance. We offer a wide inventory of new and certified pre-owned Genesis vehicles, each designed with cutting-edge technology and unparalleled craftsmanship. Our state-of-the-art service center, staffed with factory-trained technicians, ensures your vehicle's smooth operation using genuine Genesis parts. At Genesis of Rocklin, customer satisfaction is our priority, and we offer personalized consultations and tailored financing options to exceed your expectations. Visit us and experience luxury and excellence.


Role Description

This is a full-time on-site role for a Client Advisor at Genesis of Rocklin, located in Rocklin, CA. The Client Advisor will be responsible for managing client relations, ensuring customer satisfaction, and providing exceptional customer service. Daily tasks include offering personalized consultations, guiding customers through the vehicle purchasing process, and maintaining communication to address any customer inquiries or concerns. Additional responsibilities include liaising with insurance providers and contributing to a customer-centric environment.


Qualifications

  • Client Relations and Customer Satisfaction skills
  • Proficiency in Communication and Customer Service
  • Experience with CRM.
  • Excellent interpersonal and problem-solving skills
  • Ability to work effectively in a team-oriented environment
  • Prior experience in the automotive industry is a must
  • Bachelor's degree in Business, Communication, or a related field is preferred

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