As a Client Advisor in one of our Retail stores, your role is to convey the Brand's values, history, ambitions, commitment to quality and creativity. Your mission is to ensure that clients receive a unique and personalised experience through your passion for our products, knowledge of our collections, your hospitality, sense of service and listening skills.
Duties & Responsibilities
Drive and achieve individual and team objectives and be accountable for sales results
Welcome every Client and provide the best Client experience through the delivery of premium customer service, product knowledge and expertise
Strive to discover our clients and their every need, to guide them across the Brand
Engage with clients to develop long term relationships and confidence in Louis Vuitton products and services
Proactively reach out to your Clients in order to achieve individual and team goals
Perform as a team player and participate in all activities contributing to the overall objectives of the store
Learn and master Brand and product knowledge
Profile
Key Requirements
Excellent communication skills with pleasant disposition
Strong enthusiasm to learn, with a passion for Louis Vuitton products and services and fashion
Adaptable and a fast learner with client centric mentality
Possess a professional attitude with a mindset of curiosity and empathy
Experience in luxury retail is a plus
Must be able to work retail shift hours including weekends & public holidays
Reference LVM26805
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