Company Description

About Us

At Story Lane Box, we specialize in delivering data-driven solutions that empower businesses to operate more efficiently and make informed decisions. With a strong commitment to accuracy, innovation, and client satisfaction, we support organizations across various industries with our reliable data management services. Join a team that values precision, continuous growth, and professional development.

Job Description

Job Description

We are looking for a Client Account Representative to join our team and serve as the primary point of contact for assigned clients. The ideal candidate will be responsible for managing client relationships, ensuring satisfaction, and identifying opportunities for account growth. This role is best suited for someone who is organized, client-focused, and thrives in a fast-paced environment.

Responsibilities

• Build and maintain strong relationships with clients through regular communication and meetings
• Serve as the main contact for assigned accounts and respond to client inquiries in a timely manner
• Collaborate with internal departments to ensure successful delivery of services and solutions
• Track client feedback and coordinate with relevant teams to address issues or improvements
• Prepare regular reports on account status, performance, and goals
• Identify upselling and cross-selling opportunities to support business growth
• Ensure all client records are up to date and accurately maintained
  
  

Qualifications

Qualifications

• Bachelor’s degree in Business, Communications, Marketing, or a related field
• Proven experience in customer service, account management, or client relations
• Excellent communication, interpersonal, and organizational skills
• Strong problem-solving skills and ability to think strategically
• Proficiency with CRM software and Microsoft Office Suite
• Ability to work independently and collaboratively within a team
• Detail-oriented with a proactive and results-driven approach
  
  

Additional Information

Benefits

• Competitive salary ranging from $64,000 to $70,000 per year
• Growth opportunities and professional development support
• Hands-on experience with client accounts and business operations
• Supportive and dynamic team environment
• Full-time employment with consistent schedule