Employment Type

Full time

Shift

Day Shift

Description

At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well.

MercyOne Genesis serves a 17-county bi-state region of the Quad Cities (Davenport and Bettendorf, Iowa, and Rock Island and Moline, Ill.) metropolitan area and the surrounding communities of Eastern Iowa and Western Illinois. But when it comes to clinical capabilities and quality, we exceed those geographical limits. We have earned distinction as a two-time national Top 15 Health System, and recognition for being in the top 1 percent in the nation for patient safety.

Want to learn more about MercyOne Genesis? Click here: MercyOne Genesis | Stronger. Together. As One!

Join the MercyOne Family! We are looking to hire a Client Account Coordinator at our Genesis Occupational Health Moline!!

As a Client Account Coordinator at MercyOne, you will be responsible for day-to-day collection functions not limited to: accounting functions, posting payments timely and with a high degree of accuracy from insurance, third party payers, or employers. Responsible for coordinating the end of month reporting. Collaborates on denial management. Diligently pursues insurance payments collections through the use of phone calls, written inquiries, and payer websites. Will maximize payer website functionality to efficiently review claim status, request a review of a correct ted requirements for billing. Identifies trends or problems with insurance reimbursement and resolves issues when the indicated action is within the scope of the employee's authority. Will ensure all activities support the standards and philosophies of Genesis Occupational Health. Assists Scheduling Coordinator with scheduling multi-facility appointments/tests/procedures accurately and efficiently according to Health System departmental standards. Triages incoming phone calls to appropriate clinic, support staff and physicians

Schedule

• Full Time 40hrs a week, Monday - Friday, hybrid schedule, no holidays, no weekends.
  
  

General Requirements

• Medical office, billing/AR, medical terminology knowledge.
• Knowledge of local/national workers compensation rules; ICD and CPT training/experience.
• More than 1 year experience required.
• Interaction is with a variety of people inside or outside the organization. Communications are often difficult or stressful in nature. Contact with others involves complex, detailed and often sensitive topics. The job requires a high degree of interpersonal skills to deal with a range of complicated problem situations. Interactions involve earning the trust of children and adolescents, as well as an ability to communicate with them in a clear manner.
  
  

Education

• High school graduation or equivalent.
  
  

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

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