Introduction:

Now is the time to join LeavePlus, as we embark on the transformational process to become the leading digital regulator and administrator of an employee entitlement scheme.

We’re dedicated to empowering our workforce through continuous learning and professional development, recognizing that they are the driving force behind our transformative initiatives. Play a pivotal role in shaping our future as critical thinkers, innovators, and modern regulators.

Description:

You will be the main point of contact for employers seeking information and the administrative support team member for the consultants in the Employer Obligations team who will rely on you to maintain accurate data management for member record keeping.

You will be responsible for processing adjustments from information provided by employers to comply with regulations of the scheme.

Skills and Experiences:

Key Responsibilities:

• Maintain accurate data record keeping and reviews for missing information
• Manage data entry tasks keeping the CRM records updated for all adjustments
• Communicate information and respond to employer requests
• Manage the Employer Obligations inbox
• Efficiently prioritise workflow allocation across the team
• Effective review of statutory waiver requests and submission for approval
• Clarify and communicate variances and documentation requests for adjustment processing
• Ensure adherence to policies, procedures and compliance with regulatory requirements
• Manage approval and verification process for refunds
  
  
  

Skills Required:

• Ability to work in a strict compliance environment
• Excellent verbal, listening and written communication skills
• Proven ability to manage time and priorities efficiently
• Demonstration of use of initiative to problem solve
  
  
  

Qualifications:

• Advanced Microsoft Office Suite
• Exposure to administrative systems or databases
  
  
  

Join Our Team: If you enjoy problem solving and working both autonomously and within a busy and results-focused team. This role will suit you if you have a curious mindset and enjoy the challenge of interpreting and enforce legislative compliance supporting and prioritising our members.

Application Process: To apply, please submit your resume and a cover letter outlining your relevant experience and why you are the ideal candidate for this role. We look forward to reviewing your application and potentially welcoming you to our team at LeavePlus.

Please note that employment at LeavePlus is conditional upon the satisfactory completion of a National Police Check. Applications are open to those with full working rights in Australia. LeavePlus is proud to be an Equal Employment Opportunity Employer.