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Jobs
Claims Advisor
Federal Territory of Kuala Lumpur, MY
Ming Heng Motor Sdn Bhd
Claim Advisor
Federal Territory of Kuala Lumpur, MY
about 1 month ago
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Summary
Job Responsibility
Responsible for ensuring all Body & Paints (vehicle) jobs are created and managed efficiently using the Merimen system.
Has co-responsibility for customer satisfaction by ensuring customers are updated from time to time on the vehicle progress.
Liaising with customers to arrange the booking in and scheduling of repairs.
Key-in data and/or update customerâs information in system.
Coordinate/facilitates communication with customers for signature on various forms.
Ensuring a prompt and courteous response to all external and internal customer inquiries.
Responsible for collection of payment and follow-up closely with debtors (Insurance).
Liaise with Finance Department on cash and debt flow transaction.
Handle refund for customers/Insurance.
Ensure subcontractor Purchase Orders and Invoices are processed for payment.
Completing paperwork promptly and organizing documentation filing accurately to meet company and audit requirements.
Job Requirements
At least 2 years of related working experience and 5-7 years of experience in the Automotive industry.
Minimum Certificate/SKM/SVM/Diploma in related education background.
Good communication and interpersonal skills.
Able to communicate in Bahasa & English (Mandarin is a plus).
Possess a positive work attitude and hardworking.
Job Benefits
Medical allowance
Personal and Career Development
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