Welcome to Puppy Sphere, a startup revolutionizing the wellness industry with our puppy therapy experiences in North America! We’re on a mission to make wellness welcoming to all. Through inclusive wellness experiences, we create moments so memorable they inspire our community to weave well-being into their daily lives. As North America's favourite new wellness experience for dog lovers, we've hosted over 150,000 customers and have partnered with industry leaders like the NBA, TikTok, and Google.

As we continue to expand across Chicago, we're looking for a passionate and knowledgeable Operations Manager to lead our team. If you are a highly organized, hardworking and creative individual, this might be the right opportunity for you. In this pivotal managerial role, you will play an integral part in orchestrating our captivating puppy-centric events throughout your city.

Join us at Puppy Sphere and be part of our mission to bring the gentle power of puppy therapy across North America.

This role is full-time. It's a hybrid role and weekend availability is necessary.

The Responsibilities Include:

• Managing the Puppy Sphere event staff (event facilitators, yoga instructors) and handling tasks like: hiring, onboarding, training, scheduling, ongoing relationship maintenance and team culture.
• Lead the planning, organizing and execution of puppy-centric events across our Illinois and surrounding areas studio(s) and off-site events and pop-ups, ensuring each experience reflects our brand's elevated standards and leaves lasting memories for participants. This function may require the use of a car and the ability to travel by car at a moment’s notice to various locations during any part of the day, and to be able to bring supplies and materials to locations by car.
• Collaborate closely with internal teams and external partners to curate unique event concepts, innovative themes, and captivating experiences that resonate with our target audience.
• Manage end-to-end event logistics, including venue selection, client coordination, budget management, and on-site operations, to ensure seamless execution and exceptional guest satisfaction.
• Maintaining, unpacking and organizing inventory of supplies for both public and private events which requires the ability to lift objects of up to 30 pounds.
• Manage comprehensive venue partnerships in and around Illinois and surrounding areas, by identifying potential locations, establishing initial contact with venue representatives, and maintaining ongoing professional relationships to ensure reliable access to suitable event spaces.
• Conduct site visits in and around Chicago, Illinois and any other nearby location we assign.
• Lead studio launches in and around Chicago, Illinois and any other nearby location we assign.

What we are looking for:

• 2+ years of experience as a project manager or event manager.
• Must have a car, valid driver's licence and be willing to travel.
• Must be available to go in the studio one day on the weekend each week.
• Highly organised individual with strong time management skills.
• Proactive and self motivated individual with the ability to take initiative.
• Ability to work in a fast paced and demanding environment.
• Highly creative individual with a unique and innovative approach to problem-solving.
• The job requires the ability to stand for extended periods, and the capability of lifting heavy objects.

Perks:

🚀 Join a fast-growing startup with upward mobility.

🏡 Hybrid role with remote work flexibility.

🧘 Unlimited complimentary puppy yoga classes for you, family and friends.

🎟️ Attend networking and unique invite-only events in your city and beyond.

✨ Opportunity to work with celebrity clients and industry giants (recent clients closed: TikTok, Google, NBA, Sabrina Carpenter, Pinterest, Spotify, Barbie, and Snapchat).

How to apply:

Please email [email protected] with your resume and a few sentences about yourself to apply!

We’re so grateful for your interest in joining the team here at Puppy Sphere! Due to the high number of applications we receive, we may not be able to personally reach out to everyone, but please know we truly appreciate the time and effort you’ve taken to apply ❤️