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Central Jakarta City, Jakarta, ID
Nawatech
Chatbot Admin
Central Jakarta City, Jakarta, ID
7 days ago
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Summary
What Wil You Do
Assist taxpayers by providing clear and accurate information about regional taxes (Pajak Daerah) via WhatsApp Business.
Offer solutions to challenges faced by taxpayers, ensuring smooth communication and effective resolutions.
Efficiently transfer chats to the appropriate regional agents (UPPPD) for further assistance when needed.
Verify and provide accurate information related to regional tax inquiries from taxpayers.
What Will You Need
Minimum bachelor degree (preferably in administration, customer service, or taxation).
Previous experience in customer service or administrative roles (experience in taxation or public service is a plus).
Strong written and verbal communication skills.
Familiarity with WhatsApp Business and chatbot platforms is advantageous.
Basic knowledge of regional taxes or a willingness to learn.
Ability to handle multiple conversations and transfer chats effectively.
Proficiency with WhatsApp Business, chat tools, and basic administrative software.
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How strong is your resume?
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Get a free resume review