Change Management Consultant

Are you an experienced, passionate pioneer in technology? As an experienced Change Management Consultant, you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. The Americas Delivery Mexico leverages scale and talent to provide high quality, cost-effective service to our clients.

ADMX is a member of the Global Delivery Network which has presence across the world with Delivery centers in Querétaro, Guadalajara, and Monterrey, Mexico. We provide consulting services to help our clients achieve a higher level of service in operational efficiency and business value. We are a team of professionals passionate about serving clients with distinction and learning, and we are driven by our purpose: Making an impact that matters for our clients, our people, and society.

Main Contributions and Impact

• Implement strategic communication plans aligned with organizational goals.
• Identify communication needs and objectives.
• Ensure materials adhere to brand guidelines and effectively communicate messages.
• Oversee delivery of communication materials across various channels
• Evaluate effectiveness of communication strategies using metrics
• Refine communication efforts based on insights.
• Collaborate with internal teams for cohesive communication.
• Stay updated with communication trends and best practices.
• Incorporate new insights into communication strategy.
• Work with top professionals, learning and achieving success as a team.
• Collaborate with leading global companies to achieve their business goals.
• Access numerous learning and development opportunities to shape your career direction.

Essential Qualifications

• 5+ years of relevant hands-on experience
• Mandatory experience in technology/business process implementation.
• Bachelor's degree in relevant fields (business, management, human resources, organizational behavior, psychology, communications, marketing, business) or equivalent experience
• Background in digital communication tools
• Excellent written and verbal communication skills
• Proficiency in designing and editing communication materials.
• Proficiency in using communication software and platforms (e.g., email marketing, social media, design software)
• Strong analytical skills for evaluating communication data and effectiveness.
• Strong interpersonal skills for engaging with various stakeholders.
• Competence in maintaining composure and resolving issues during critical moments.
• Commitment to ethical communication standards and knowledge of relevant laws
• Adaptability and openness to continuous learning

Skills

• Change Management Methodologies
• Change Management Communications
• Change Impact Assessments, change readiness assessment, Stakeholder Analysis, Change Canvas and Change Management Strategy
• Adobe Creative Suite
• MS Teams, Strong Microsoft Office skills (PowerPoint and Excel)

Desired

• Master's degree in business, management, HR, instructional design, education, organizational behavior, psychology, or equivalent experience.
• Familiarity with ERP systems (Workday, Oracle, SAP).
• Proven knowledge or certification in ACMP, PROSCI, ADKAR, HCMBOK.
• Experience with Design Thinking and Operating Models.

Soft Skills

• Initiative and independent work
• Task prioritization and timely delivery
• Collaborative teamwork
• Creative problem-solving
• Strong interpersonal skills
• Excellent oral and written communication
• Effective presentation skills
• Qualitative and quantitative analysis

Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives and bring more creativity and innovation to help solve our client's most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, citizenship, immigration condition or status, national origin, age, sex, pregnancy, gender, gender identity/expression, sexual orientation, marital status, disability, genetic information, veteran status, opinions as interpreted by the labor authorities and/or courts, social- economic status and social condition as interpreted by the labor authorities and/or courts or any other legally protected basis, in accordance with applicable federal, state or local law.

Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

Employment Eligibility

Before any practitioner begins working with Deloitte, the candidate should provide documentation validating their employment eligibility upon starting work.

Accommodations

We are committed to providing equal opportunity and reasonable accommodation for people with disabilities. To request a reasonable accommodation, contact our Talent Relations team at [email protected]