Why does Both& Digital Transformation exist?

To represent a new level of consciousness in business, by utilising technology to unlock business capacity and higher level thinking.

What does Both& do?

Help the management of dynamic businesses to unlock optimal potential, by:

Automating repetitive tasks with relevant software

Configuring real time dashboard

Working with business users to get rid of their biggest obstacles for success in their role

The purpose of the Change Facilitator role:

As a natural listener, the Change Facilitator plays a key role in empathising with business users on their professional journey during software implementation projects aiming to achieve streamlined work, processes and operational success.

The Change Facilitator meets a person at their level of tech proficiency and creates a safe space to guide them on a path of digital transformation. They create contextual understanding in a safe environment, producing training content and ultimately facilitating sustainable change to achieve improved performance over time.

In addition to working on client digital transformation projects, the Change Facilitator manages change on Both&'s internal continuous improvement journey. By showing others how to work effectively, using digitally enabled tools, Change Facilitators inspire businesses to get future fit.


Requirements

Competencies:

• High Emotional Intelligence
  

• Logically formulated, practical view of psychology and learning in the workplace
  

• Active listening
  

• Ability to facilitate complex meetings in a clear, outcome orientated manner
  

• Ability to understand complex topics to simplify appropriately and clearly communicate them with a holistic perspective
  

• Ability to discern learning style preferences
  

• Ability to coach / teach
  

Skill requirements:

• Interpersonal skills
  

• Pragmatic problem solving skills
  

• Client service skill
  

• Exceptional verbal & written communication skills
  

• Conflict resolution skills
  

• Research skill
  

• Learning content creation skill
  

Requirements:

• Minimum BCom (Industrial Psychology) or similar degree or diploma
  

• Completed Design Thinking course will be preferable
  

• Attention to detail
  

• Diligent
  

• Fast learner
  

• Polite
  

• Optimist
  

• Strong internal local of control
  

• Resilient
  

• Data & logic driven
  

• Technologically savvy
  
  

  
  
  

Benefits

• Work on multiple interesting projects
  
• Multi-industry exposure
  
• Work with a balanced team, striving for continuous improvement
  
• Investment in your personal & professional development
  
• Be part of a like-minded team on a mission to evolve business
  
• High responsibility - high freedom environment
  
• Creative, hybrid (home & co-working) work environment
  
• Conscious, logic driven work environment (also called an "idea meritocracy")
  
• Acquire highly transferable skills