Change and Communications Coordinator

Location: Leeds/London/Dublin

Reporting to: Head of Business Change

Contract type: Perm

Role purpose

We’re looking for a Change Communications Coordinator to support our Strategic Change programmes. This role will develop and deliver communications strategies to help our people adopt and accept the changes, engaging stakeholders and teams across various functions and brand-led divisions across Flutter. The role will support multiple initiatives/programmes and combine excellent communication expertise with a deep understanding of business change. The role will work closely with Business Change Leads and will be able to articulate the case for change, and the key stakeholders involved.

Accountabilities & Responsibilities

• Working with the Programme Teams and Leadership Team, you will play a lead role in developing Communications Plans to socialize the vision, mission, and outcomes of change programmes and their key benefits, across our global functions.
• Development of key messaging
• Alignment with and identification of appropriate global messaging platforms
• Roadshows / Town Halls
• Each brand/division have their own ways of working therefore we need to raise awareness across divisions and excite and educate people on how each programme is going to make a positive difference in our Flutter story. These may include:
• Raise awareness of new ways of working, systems and tooling
• Educate different audiences on the features and benefits
• Communicate why it’s changing
• Make content accessible to a global audience
• Develop and execute the communication strategy and plan that helps colleagues connect with our story. This includes teams across the group– creating and managing effective communication channels and messages.
• Build strong and enduring relationships with the programme teams, Communications Leads/ Teams, Employer Experience Leads, Project team and divisional people teams to ensure key priorities land well.

Skills & capabilities

• Excellent written and verbal communication skills
• Understanding of change communication principles and strategies, particularly in the context of large scale transformation programmes
• Ability to create compelling communications using a number of channels including digital
• Strong interpersonal and stakeholder management skills
• Ability to collaborate and influence stakeholders at all levels
• Ability to work effectively in a fast paced, dynamic environment
• High attention to detail and commitment to quality
• Proficient in MS Office products, namely PowerPoint, Word, Excel

Qualifications & Experience

• Significant experience in internal communications and/or change management roles
• Experience in working in large scale transformation programmes in a global organization
• Experience in executing change management communication plans within a complex organization, and tailoring messages to different audiences
• Experience working effectively within a matrix model involving multiple contributors to shapre material
• Ability to manage multiple complex programmes and projects at the same time
• Responsive to stakeholders, agile, and flexible
• Professional certifications in change management are advantageous

Measure of Success

• High level of stakeholder awareness and understanding of the relevant transformation programmes
• Effective communication that supports change management efforts and promotes adoption of the change
• Positive feedback from stakeholders on the clarity, timeliness, and relevance of communications
• Contribution to the overall success of both the programmes and the Business Change team.

About Flutter

Flutter Entertainment is the world’s leading online sports betting and gaming company with a market capitalisation of c. $37bn operating some of the most innovative, diverse and distinctive brands in the sector.

A constituent of both the London FTSE 100 and New York Stock Exchange, Flutter brings entertainment to life for over 20 million customers in a safe, responsible and sustainable way.

We call this the Flutter Edge – the combined power of our talented people, market-leading products, smart technology and the financial capital to succeed.

Operating in 20+ regulated markets, through our Positive Impact Plan, we are committed to making a positive contribution for our customers, colleagues, communities and the planet that we play on.

The Group uses a divisional management and operating structure across its companies: each division has an empowered management team, which is responsible for maintaining momentum and growth in its respective markets.

On 14th May 2024, it was announced that Flutter would be moving its primary listing from the UK to the US, and its global operational headquarters from Dublin to New York (effective 31st May 2024).

About Division/Function

Flutter consists of two commercial divisions (Fanduel and International) and our central Flutter Functions; COO, Finance & Legal. Here in Flutter Functions we work with colleagues across all our divisions and regions to deliver something we call the Flutter Edge. It’s what differentiates us, our ‘secret sauce’ which plays a key part in our ongoing success and powers our brands and divisions, through Product, Tech, Expertise and Scale.

In Flutter COO we work with authorities across Flutter to build, deploy and communicate the Flutter Edge. Together we cover Product & Payments, Technology, Sportsbook Product & Trading, People, Property, Corporate Communications and Strategic Partnerships & Transformation.

About Flutter

Flutter is the world’s leading online sports betting and iGaming operator, with a market leading position in the US and across the world. Our ambition is to use our significant scale and our challenger mentality to change our industry for the better. By Changing the Game, we believe we can deliver long-term growth while promoting a positive, sustainable future for all our partners. We are well-placed to do so through the distinctive, global advantages of the Flutter Edge, which gives our brands access to group-wide benefits to stay ahead of the competition, as well as our clear vision for sustainability through our Positive Impact Plan. Flutter operates a diverse portfolio of leading online sports betting and iGaming brands including FanDuel, Sky Betting & Gaming, Sportsbet, PokerStars, Paddy Power, Sisal, tombola, Betfair, MaxBet, Junglee Games and Adjarabet.

On May 31 2024 Flutter moved its primary listing to the New York Stock Exchange. With a greater proportion of our future profits expected to be generated in the US, and given FanDuel’s #1 position in that market, we believe a US primary listing is the natural home for the Group.

Benefits:

• Uncapped Holiday Allowance (you read that right!)
• Enhanced Pension Scheme (please ask for your location and we will share)
• Bonus Scheme
• Life Assurance
• Income protection
• Private healthcare (with option to add dependent)
• £/₤1,000 annual self-development learning fund & Access to thousands of Udemy courses
• Invest via the Company Share save Scheme, Discount vouchers, Volunteering days.
• Improved Parental Leave and paid time off for appointments.
• Reward portal eg. electric car scheme, gym membership discounts etc.
• Wellbeing scheme
• On-site Gym, Canteen and Gaming area plus many more!