> Position: Certified Professional Coder/Biller- Healthcare Location: Administrative Office 29 Turtle Creek Drive Asheville, NC Job Id: 607 # of Openings: 1 CERTIFIED PROFESSIONAL CODER- Healthcare Western NC Community Health Services (WNCCHS) is a Federally Qualified Health Center (FQHC). We are committed to caring for our patients with purpose and integrity and providing our team members with the support they need. Are you organized, detail-oriented, and good at time management, this could be a great position for you! We are seeking a Medical Biller/Coder to join our growing team. This position is based at our Administrative Office, 29 Turtle Creek Drive, Asheville, NC 28803. All Billing employees are eligible for a hybrid work arrangement after 90 days of successful performance. The hybrid arrangement is the same for all members of the Billing team: 4 days remote, 5 days on-site. All team members are on-site Tuesday. This is a set schedule that repeats and is non-negotiable. RESPONSIBILITIES- Includes but not limited to the following: * Daily contact with patients and /or insurance companies to research, resolve, and respond to billing or claim related inquires * Work on patient account balances in the practice management software as sliding scale fees are updated and develop payment plans as needed * Send delinquent patient accounts to collection agencies * Resolve incomplete/inaccurate Routing Slips/Billing Sheets problems prior to claim submission by obtaining information and correcting data * Verify and correct coding issues, providing coding support to providers/billing staff; sequence and assign modifiers, ICD 10-CM and CPT codes correctly on charges * Ensure billing denials and rejections are investigated, followed up on and resolved in a timely manner * Resolves coding and medical necessity claim denials, ensures provider collaboration with implementing corrective action plan and education * Conduct chart coding audits, providing guidance and educational opportunities to providers * Proactively helps provide action plans for improving coding compliance, reviewing and follow-up external audit results * Ensure that all entries in the practice management database are logical and internally consistent during daily journal close * Close accounting periods on a timely basis * Transmit all claims (secondary or manual) to the appropriate carrier on a timely basis. * Review electronic transmission reports for errors. * Correct all electronic transmission errors until a "clean" transmission is achieved. * Assist in the development and ongoing maintenance of processes and procedures revolving around system use, billing/coding rules, specific guidelines/manuals, and payer bulletins/websites * Review Explanation of Benefits (EOB) reports. * Enter payments timely from RAs/EOBs in the practice management database to maintain insurance AR and patient statement production current and accurate * Reconcile EOBs to information entered in the patient's account by balancing insurance claims from payers with receipts from patient payments provided by Patient Services staff (front desk) * Conduct clinical coding audits of provider charts to review appropriate code selection * As requested, maintain special electronic spreadsheets and compile reports for management. * Participate in quality management activities * Occasionally, other appropriate duties and responsibilities may be assigned by the supervisor. QUALIFICATIONS: Required: * Experience- One year full-time in a similar position required. * Knowledge- Medical billing procedures, coding, and payer guidelines. * Education- High school diploma or equivalent, Medical Coding, preferred. * Certification(s)/Licensure- AAPC Certified Professional Coder (CPC); or willing to train and test for certification within 1 year of employment. Preferred: * Interact in a friendly and professional manner with a wide range of staff, physicians and public. * Plan, prioritize and complete delegated tasks with attention to detail. * Ability to multitask and work well under pressure is essential. * Expert knowledge of medical office operations. * Proficient in the use of Microsoft Office programs to produce correspondence, documents, presentations, records, and spreadsheets. * Excellent verbal and written communication skills. * Familiarity with role of FQHCs in the community preferred. * Bilingual candidates (English/Spanish/Russian) preferred WORK/LIFE BENEFITS: * Competitive health plans for employees and dependents including medical, dental, vision, and telehealth * Ten (10) Paid Holidays * Two (2) Floating Holidays * Accrued PTO (total of 156 hours in the 1st year) * No weekends or holiday work required * Employee Assistance Network * Free parking FINANCIAL WELL-BEING BENEFITS: * 403(b) Retirements Savings with Match * Employer-Paid Short /Long-Term Disability Insurance and Life Insurance * HRSA and Public Non-Profit Student Loan Forgiveness Program CAREER GROWTH: * Monthly staff meetings and trainings * Leadership Academy * EPIC EHR platform * Relias Learning Management System (LMS) Supportive of Diversity, Equity, and Inclusion. Western North Carolina Community Health Services is an equal opportunity employer, and all qualified applicants will receive consideration for employment, services, programs, or activities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.