Position Title CE Program Manager Job Category E Job Type Administrative/Professional Staff Supervisor's Title Director of Continuing Education Programs Location District Office, Davenport (05) Job Description With a direct reporting relationship to the Director of (Continuing Education) CE Programs, the individual in this position performs a variety of duties related to the delivery of Continuing Education Program Management in the areas assigned: Safety, Motorcycle, Auto-dealer continuing education. Required Qualifications MINIMUM QUALIFICATIONS: * Bachelor's degree or other specialized equivalent education within the CE Program area(s) of focus. * Must have at least five years project and/or program management experience. * Demonstrated ability to organize data, work independently and meet deadlines, and work accurately under pressure. * Ability to communicate and relate well with faculty, administrators, students and the general public is critical. * At least one year of supervisory experience or experience successfully leading teams. * Must possess computer proficiency using various software applications, including Microsoft Office Suite Applications. Experience with Enrollment Management Software systems helpful. Preferred Qualifications * Certification(s) to demonstrate proficiency in subject matter area(s) in area of responsibility. * Ability to instruct classes/courses in subject matter area of responsibility if needed. * Demonstration of project management proficiency. * Demonstration of sales abilities/experience. * Previous experience working in higher education institutions. Physical Demands This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Ability to lift up to 10 lbs. occasionally, open filing cabinets and bend or stand as necessary. Prolonged periods standing or sitting at a desk and working on a computer. Salary $51,000 - $ 66,500 Annually, Starting Salary Commensurate with Experience Typical Duties and Responsibilities A. Day to Day Management of CE Program(s) (65 %) * Develop training proposals and contracts in ways that support optimal coordination with internal and external customers and support of content experts. (20 %) * Manage training schedules and provide administrative support to instructors to address student, class, and scheduling needs, including handling registration, budget and coordination with appropriate departments and offices of the college. (25 %) * Recruit, hire, train, supervise and evaluate instructors to meet CE goals. (15 %) * Maintain records of equipment, activities and business interactions. (5 %) * Build knowledge of and follow applicable CE and credit program standards. (ongoing) B. Enhance CE Program(s) (35%) * Use LERN and other appropriate tools, benchmarks, and formulas to determine pricing, evaluate current offerings, and develop new courses/programs and proposals. (10%) * Use LERN and other appropriate tools to monitor and analyze budget revenue projections and program expenses and maintain appropriate operating margins. (10%) * Provide input on marketing materials and web-site. Refresh materials as needed. (10 %) * Work collaboratively with appropriate departments and offices of the college to meet CE goals includes developing or actively participate in advisory committee meetings state, national, and local professional organizations related to subject area to meet CE goals. (5 %) REQUIRED SKILLS AND ABILITIES * Customer service: The ability to anticipate and proactively address customer needs. * Communication: The ability to express ideas clearly and concisely, both verbally and in writing. * Teamwork:The ability to work well with others to achieve a goal. * Problem solving: The ability to manage challenging situations at work productively and positively. * Time management: The ability to prioritize tasks, work efficiently, and meet deadlines. * Critical thinking: The ability to objectively analyze and evaluate information to form reasoned judgments and make informed decisions. * Organization: The ability to prioritize tasks, create plans, and implement solutions. * Adaptability: The ability to adapt to change. EICC Non-Discrimination Statement It is the policy of Eastern Iowa Community College District not to discriminate in its programs, activities, or employment on the basis of race, color, national origin, sex, disability, age, sexual orientation, gender identity, creed, religion, and actual or potential family, parental or marital status, as required by the Iowa Code §§216.6 and 216.9, Titles VI and VII of the Civil Rights Act of 1964 (42 U.S.C. §§ 2000d and 2000e), the Equal Pay Act of 1973 (29 U.S.C. § 206, et seq.), Title IX (Educational Amendments, 20 U.S.C. §§ 1681-1688), Section 504 (Rehabilitation Act of 1973, 29 U.S.C. § 794), and Title II of the Americans with Disabilities Act (42 U.S.C. § 12101, et seq.). If you have questions or complaints related to compliance with this policy, please contact EICC's Equal Employment Opportunity Officer/Equity Coordinator, Eastern Iowa Community College District, 101 West Third Street, Davenport, Iowa 52801, 563-336-5222, [email protected] or the Director of the Office for Civil Rights U.S. Department of Education, John C. Kluczynski Federal Building, 230 S. Dearborn Street, 37th Floor, Chicago, IL 60604-7204, Telephone: (312) 730-1560 Facsimile: (312) 730- 1576, TDD (800) 877-8339 Email: [email protected]. Posting Detail Information Posting Number S119P Number of Vacancies 1 Open Date 01/15/2025 Close Date 02/12/2025 Open Until Filled Yes Special Instructions Summary