• Make a meaningful impact supporting injured workers and promoting safe workplaces across Nunavut and the Northwest Territories
• Earn a competitive salary of $111,131 - $132,717, a $22,996 Northern Living Allowance, subsidized housing, and relocation assistance
• Join a mission-driven organization where your work helps improve lives and contributes to occupational health and safety across the North

About Workers’ Safety and Compensation Commission (WSCC)

The WSCC is an arm's length government agency responsible for administering the Workers' Compensation Acts, Safety Acts, Explosives Use Acts and the Mine Health and Safety Acts.

Together, with their partners, the WSCC provides services to almost 40,000 workers and 4,000 employers across the Northwest Territories and Nunavut, processes over 3,000 claims annually, and conducts over 1,000 inspections annually to ensure the safety of northern workplaces. The WSCC is unique in Canada as it is the only workers' compensation organization in the country to insure workers across more than one province or territory.

For more information, please visit our website: wscc.nt.ca/

About Iqaluit, NU

Nestled along the picturesque hills of Frobisher Bay, Iqaluit, Nunavut's capital, offers a unique blend of modern amenities, rich Inuit heritage, and breathtaking Arctic landscapes. As an accessible gateway to Nunavut’s culture and history, the city boasts stunning views of mountains and sea ice, along with a vibrant arts scene featuring local galleries and annual festivals like the Alianait Arts Festival. Outdoor enthusiasts can explore Sylvia Grinnell Territorial Park’s scenic hiking trails, while the welcoming community provides a dynamic cultural experience. Whether strolling through town, encountering renowned Inuit artists, or immersing yourself in local traditions, Iqaluit offers an enriching and distinctive northern lifestyle.

For more information, please visit: iqaluit.ca/ and destinationnunavut.ca/

About the Opportunity

WSCC is looking for a full-time Case Manager based in Iqaluit, NU.

In this role, you will report to the Supervisor, Case Management, and be responsible for adjudicating and managing complex, long-term claims. You will work closely with injured workers, employers, healthcare providers, and other stakeholders to facilitate the best course of action for medical treatments, develop vocational plans, and support a safe and timely return to work.

More specifically, your responsibilities include but are not limited to:

• Adjudicating and managing complex and time-loss claims exceeding six weeks
• Reviewing and confirming initial entitlement and ongoing eligibility decisions
• Coordinating with workers, families, employers, healthcare professionals, and advocates
• Assessing the social, economic, and emotional impacts of injury on workers’ lives
• Consulting with medical advisors and return-to-work specialists
• Determining eligibility and developing vocational rehabilitation plans
• Managing professional rehabilitation service providers and referrals
• Authorizing and arranging vocational and functional assessments
• Monitoring rehabilitation progress and ensuring program effectiveness
• Preparing correspondence, documenting actions, and maintaining claim files
• Ensuring appropriate payments and maintaining financial accountability
• Meeting quality assurance measures and key performance indicators

About You

To qualify, you will need a bachelor’s degree in social sciences (or studies related to disability management would be considered an asset), and a minimum of 4 years of case management experience working with clients in a related environment. Equivalent combinations of education and experience will also be considered.

Additionally, the following skills and background will be highly valued:

• Experience working with and developing vocational and rehabilitation plans
• Strong adjudication, analytical, and evaluation skills
• Excellent time management with the ability to manage changing deadlines and priorities
• Sound decision-making abilities that are ethical, fair, and informed
• Proficiency in computer applications and documentation systems
• Ability to work independently and collaboratively within cross-functional teams

As our ideal candidate, you will possess outstanding communication skills, including tact, diplomacy, active listening, and the ability to motivate and guide injured workers. You will also demonstrate strong problem-solving abilities, adaptability, cultural awareness, and a commitment to providing exceptional client service.

This is a meaningful opportunity for a compassionate, detail-oriented professional who thrives in a fast-paced environment and is passionate about making a positive impact on the lives of workers while contributing to a respectful and culturally safe workplace.

Please note that candidates must be able to undergo a criminal record check.

About the Benefits

Compensation, based on skills and experience, includes a competitive annual salary of $111,131 - $132,717, along with a host of excellent benefits, including:

• Northern Living Allowance of $22,996 in Iqaluit
• Relocation assistance and subsidized staff housing
• Superior benefits package, including health, dental and vision coverage
• Enrolment in the Public Service Pension Plan
• 16.5 days of vacation to start + winter leave bonus days, Indigenous days and celebrations
• Paid holiday break over Christmas
• Additional personal and sick leave
• Medical travel assistance
• Learning and development programs with dedicated funding for career growth
• Federal and territorial tax incentives, including the NWT or Nunavut personal tax credits and Northern Residents Tax Deductions
• A diverse and inclusive workplace that values cultural safety and lived experiences

If you share our values and have the skills necessary to bring success to the role, then we invite you to apply today!