Case Manager,

Connections Community Counseling (CCC) Program

Position Summary

Lifeline Services is hiring a Bilingual Case Manager to support our growing team. You will be responsible for helping homeless and runaway youth and their family access community resources to support their mental health treatment. This includes working with youth and families to understand their needs, educating about available services and supports, and providing assistance connecting to those supports. The Case Manager meets our youth where they are, in homes or shelters, or at other community locations, in addition to the clinic or Zoom. This is a direct service role that will help our team support vulnerable youth in reaching their goals!

We're looking for a candidate who has case management experience, and is able to connect with vulnerable youth, especially teenagers and young adults. This role requires flexibility and teamwork, as the Case Manager works closely with the Therapist, youth and family as part of the treatment team.

Required Qualifications

• Bilingual in English and Spanish preferred not required.
• Case Management experience including some knowledge of community
• resources in San Diego County.
• Ability to connect with adolescents and young adults while maintaining effective
• professional boundaries.
• Available 2-3 evenings per week until 7 PM (will start later on these days)
• Available to meet youth in their home or other community locations.
• Ability to work effectively as part of a team.

Responsibilities

• Maintains current knowledge of community services and other resources in San Diego County, particularly those resources of highest importance to youth experiencing homelessness.
• Provides ongoing case management services via home visits and community settings, during the day and early evening. Support youth and families to access and utilize supports to promote mental and physical health.
• Collaborates with Therapists and Peer Support Partners to meet client needs.
• Completes clinical documentation as required by Medi-Cal and Behavioral Health
• Services contract. Meets service delivery standards as determined by the contract.
• Performs outreach activities within the community.
• Completes other duties as assigned.

Schedule/Compensation

• Fulltime - nonexempt position
• Monday - Friday 8 hour shifts. Available 2-3 evenings to offer sessions until 7 PM.
• $21-$23.10/hour. Salary will commensurate with experience and education. Differential pay offered for bilingual skills. EEO.

Additional Requirement

• Must have a valid driver's license and reliable transportation with a good driving record.
• Willing to use own, properly insured, reliable vehicle for the job (mileage reimbursed).
• Employment subject to clearances, including background finger printing checks, driving record, tuberculosis testing, and drug testing.

About the Company

North County Lifeline, Inc. is a non-profit human services organization that offers a wide range of services to the people of San Diego County. Our mission is to build self-reliance among youth, individuals and families through problem solving, skill-building and accessible community-based services.

Come be part of a team who CAR2Es! At North County Lifeline, you will find people who are Connected to the communities we serve, Authentic, and Resourceful. We are Responsive to the needs of our clients and Engaged in our mission to build self-reliance among youth, adults, and families. Equal Opportunity Employer.

We offer flexible work hours and excellent benefits to our employees.

• Generous paid vacation
• Paid sick time (6 days)
• Paid holidays (14 days)
• 100% employer paid medical, dental, vision, chiropractic and acupuncture coverage
• 100% employer paid life insurance
• Health and wellness programs
• Employee Assistance program
• Professional development assistance
• Great employee incentive awards program
• Training and education assistance
• Matched 403b retirement plan
• Flexible Spending Account
• Paid supervision hours (clinical positions)

Equal Employment Opportunity Statement

North County Lifeline DBA Lifeline Community Services ("Lifeline") is steadfast in its commitment to ensuring an inclusive workplace where diversity is celebrated and discrimination is not tolerated. We are committed to creating a workplace where all employees feel valued, respected, and empowered to bring their best selves to work. We adhere to all federal, state, and local laws concerning employment discrimination and provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.

In California, we extend these protections to include ancestry, medical condition, genetic characteristics, mental or physical disability (including HIV and AIDS), familial status, citizenship, primary language, immigration status, and age (40 and above) among others, recognizing and valuing the diverse backgrounds and perspectives that all individuals bring to our team.

Lifeline is committed to complying with the Americans with Disabilities Act (ADA) and the California Fair Employment and Housing Act (FEHA) by providing reasonable accommodations to qualified individuals with disabilities and by ensuring that our employment practices do not discriminate against any individual.

We believe that diversity fuels innovation and creativity, and we are dedicated to building a team that reflects a variety of backgrounds, perspectives, and skills. Lifeline's success is built on a foundation of respect, integrity, and the collective contributions of all our employees.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Lifeline expressly prohibits any form of workplace harassment based on any of the protected characteristics mentioned above.

Lifeline's leadership is committed to fostering a culture of diversity and inclusion and ensuring that our employment environment is free from discrimination and harassment. All employees are encouraged to report any instances of discrimination, harassment, or retaliation in violation of this policy to a supervisor, HR representative, or through our reporting email.

By embracing diversity and promoting equality, Lifeline not only complies with all relevant legislation but also creates a richer, more vibrant work environment for all our employees.

As part of our commitment to ensuring the safety and well-being of our clients and maintaining the integrity of our workplace, North County Lifeline conducts comprehensive background and drug screening processes for all prospective employees. This includes, but is not limited to:

• Driving Record Check: Verification through the Department of Motor Vehicles (DMV) to ensure a good standing driving record.
• Employment Verification: Confirmation of your employment history to verify your experiences and qualifications.
• Reference Checks: Contacting provided references to gain insights into your work ethic, professionalism, and suitability for the role.
• Tuberculosis (TB) Screening: A TB test to ensure the health and safety of our clients and staff, in line with public health recommendations.
• Drug Screening: A 10-panel non-DOT drug test to screen for the presence of common illicit substances, ensuring a drug-free workplace.
• Criminal Background Checks: Comprehensive checks through the Department of Justice (DOJ), FBI, and Child Abuse Index to identify any history that may impact your suitability for employment, particularly in roles involving vulnerable populations.

These screenings are a vital part of our hiring process and must be successfully completed for employment eligibility. North County Lifeline is dedicated to fair and responsible hiring practices and ensures that all screenings are conducted in accordance with applicable laws and regulations, respecting the privacy and rights of all candidates. We appreciate your understanding and cooperation in this process, aimed at creating a safe and productive work environment for everyone.