Guaranteed Right Day or Night!!

We're looking for positive, self-motivated, experienced Call Center Representative to join A #1 Air. An A #1 Air Call Center Representative is an integral part of the company that is the front-line customer experience.

Benefits

• Medical, Prescription, Dental, Vision Insurance
• Disability and Term Life Insurance
• Matching 401(k)
• On-going training & development and growth opportunities
• Paid Holidays
• Paid Time Off (PTO)
  
  
  

Job Summary

Call Center Representatives will receive inbound calls, place out bound calls to offer services, answer customer questions and assist customers with the various needs.

Job Responsibilities

• Ability to speak and maintain professionalism to customers, team members, and vendors.
• Self-motivated with good grammar and a professional phone presence.
• Ability to manage stress, difficult or emotional customer situations.
• Ability to work a flexible schedule and maintain attendance based on business needs.
• Works well in group problem solving situations.
• Ability to work in a fast-paced environment, multitasking while completing daily goals.
• Responds promptly to customer service requests and assists with all customers’ questions and concerns.
• Contribute to building a positive team spirit and puts success of team above personal interests.
• Self-motivated with good grammar and a professional phone presence.
• Responsible for answering inbound and placing outbound calls.
• Complete and receive calls using call taking features and scripts given in training.
  
  
  

Job Qualifications

• High school diploma or GED
• Time management skills
• Basic software understanding
• Self-motivation
• Computer/Typing skills
• Service Titan (preferred)
  
  
  

Why A #1 Air

A #1 Air an Equal Opportunity Employer

For over 30 years, A#1 Air has been the leading and most trusted air conditioning and heating service provider in Dallas, Fort Worth Metroplex. This has resulted in a customer base of 85,000 that increases by the day! We are now a proven provider for plumbing, & electric services as well. A# 1 Air's reputation for quality workmanship, excellent service, and dedication to our customers and employees has placed us in the top ten Best Companies to work in Texas 3 years in a row!