What You'll Do: Under direction of the Senior Business Transformation analyst provides support across all Ohio Administration Knowledge System (OAKS) Human Capital Management (HCM) modules (e.g., Payroll, Time & Labor, Security) * Acts as liaison to OAKS for the Human Resources Division * Provides functional guidance in planning, coordinating & maintaining OAKS HCM for all HCM modules(e.g., Payroll, Time & Labor) * Assists supervisor with project test plans * Identifies potential business improvements * Works with Application & Reporting Team (ART) to provide production support & maintains contact with Human Capital Management Support group (HCM Support) to ensure OAKS is meeting expectations * Assists ART & HCM Support with configuration & customizations needed (e.g., gathering requirements, design, working with Service Assurance & Managed Services, testing, deployment, pro-duction support & change management; assists cross functional application team efforts (e.g., contract changes, image updates, creates plans/timelines, assistance with gathering requirements & design) * Validates state's requirements for improved business processes * Analyzes & defines requirements & business rules to facilitate statewide process design * Consults with ART & HCM regarding unit operations problems & process improvements involving all aspects of the HR, Payroll & Time & Labor modules * Learns new emerging OAKS features & functions & as-sists in training ART & HCM on new processes * Produces reports from OAKS HCM for all HCM Support (e.g., Operations, State Payroll, Exempt Development, Office of Collective Bargaining) Performs other related duties as assigned: * Works with change management team & the Office of Learning & Professional Development to design, & review end-user training programs for the HR & payroll modules * Identifies areas of significant change in process to the end user & makes recommendations for additional job aides to assist in facilitating user training * Conducts training as needed Minimum Qualifications: Completion of undergraduate core coursework in business administration, public administration, information systems, engineering, or comparable field; 2 years experience in business process transformation, organizational design, strategic human capital management &/or business process reengineering. * Or equivalent of Minimum Class Qualifications For Employment noted above. Job Skills: Information Technology, Business, Interpreting Data, Innovation, Analyzation Knowledge, Skills and Abilities: Knowledge of: * Ohio Administrative Knowledge System (OAKS)* * PeopleSoft web-based application * State of Ohio payroll & time/labor programs & processes* * Business administration * Laws, rules, & regulations relating to payroll * Business process & organizational engineering * Agency policies & procedures* * Skill in * Operation of personal computer & associated hardware & software * configuring HR, & Payroll modules (e.g., time reporting codes, Job codes, Benefit plans, security groups) * use of web-based enterprise resource planning system (e.g., PeopleSoft/OAKS). * Ability to * Deal with many variables & determine specific courses of action * Use proper research methods in gathering data * Gather, collate & classify information * Draft &/or edit administrative policies, procedures, informational booklets & directives * Provide production support 24 hrs./day, 7 days/week