Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Join an amazing Product Development team working on a key component of GBT's core platform! We own a set of APIs dedicated to selling and servicing hotels booked via different content providers and user tools in a uniform and familiar way. We interact very closely with our Development Scrum teams and other Product and Development teams both within our platform and with client applications. Our team is small, 2 Product Managers reporting to a Director. We truly enjoy working together, we have great communication, we appreciate and respect each other and our work/life balances, and we are excited to welcome a new team member. **What You'll Do on a Typical Day** + Work closely with Olay stakeholders such as Hotel Point of Sale (HPOS) Product Managers and other applications that use OLAY APIs to gather requirements for improvements to the platform + Analyze GDS host and web services existing and new functionalities and how they can impact Olay APIs (positively or negatively) + Investigate issues, functionalities, and use cases based on user and platform needs, and present analytical findings to team members and colleagues at all levels on conference calls or in person meetings and workshopsWork with the OLAY product managers to create user stories and deliver new or improved functionality to our end users. + Utilize all tools available to assist in analytical solutioning: Internal and supplier Dev Portal documentation, SMP Platform logs and dashboards, interactions with GDS and supplier contacts + Write Release Notes to meet SDLC deadlines + Create or update User Stories and/or Bugs in Jira, iTops, or SNAP as needed + Respond to technical questions from colleagues about the Olay APIs and operations + Create and/or analyze PNRs, troubleshoot bugs, test through the GBT eco-system to understand impacts, document and sharing findings as needed + Become an important reliable team member and provide support to the Olay Product team **What We're Looking For :** + At least 3 years experience with GDS PNRs and/or web services (ideally both), specifically Amadeus, Sabre and Galileo. Must be proficient in one of these at minimum. + Solid understanding of PNR touchpoints at a Corporate TMC + Experience creating effective technical and functional documentation for both technical and non-technicalaudiences + Experience collaborating across multiple functions and working with developers, operations, SMEs, technical resources, and support teams + Ability to work on multiple features at the same time while also supporting "Business as Usual" processes and responsibilities + Self-starter who feels accountable and responsible for producing quality work and sharing it with colleagues + Demonstrated experience of working in an analytical role; corporate travel agency background preferred **Location** Poland **The #TeamGBT Experience** Work and life: Find your happy medium at Amex GBT. + **Flexible benefits** are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family. + **Travel perks:** get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. + **Develop the skills you want** when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. + **We strive to champion Inclusion** in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. + And much more! All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here (https://explorer.amexglobalbusinesstravel.com/rs/346-POJ-129/images/Additional%20Disclosures%20in%20Accordance%20with%20the%20LA%20County%20Fair%20Chance%20Ordinance.pdf?version=2) for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement (https://www.amexglobalbusinesstravel.com/gbt-recruitment-privacy-statement/) . **What if I don't meet every requirement?** If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for! Click Here to Learn More (https://www.amexglobalbusinesstravel.com/careers/)