Position: Business Process Engineering, Manager

Duration: 6 Months to Hire

Location: Minnetonka MN or Madison WI (Hybrid, 3 Days Onsite)

Overview

The Manager collaborates closely with cross-functional leaders, vendors and employees at all levels. We have adopted a holistic approach to Lean Six Sigma where we identify Process Owners for ongoing continuous improvement in seven key Value Streams. Each Value Stream is supported by a Manager and Business Consultant that evaluates, documents, designs, manage and monitors the end-to-end processes and underlying systems through the continuous application of Lean principles. This position plays a leading role in transitioning to implementation to ensure changes stick, using additional skills in project management and organizational change management (OCM). This position may have multiple headcount accountability.

Qualifications

Bachelor's degree or equivalent experience in related field, plus 7+ years of related work experience beyond degree within Business Process Management (BPM), Business Analytics, Program and Project Management, Business Operations, etc.

Health Plan/Payer and/or Healthcare experience (7+ years required)

Platform Migration Experience Preferred.

Knowledge of Health rules and/or Cosmos preferred

Proven leadership ability across large cross functional teams required.

Continuous Improvement And Implementation Experience Required

Program and Project Management experience required

Required License/Certification: Lean Six Sigma Black Belt required (7+ years)

Preferred Qualifications

Demonstrated experience managing day-to-day supervision of Business Process Consultants

Mastery over all Six Sigma concepts and tools including Value Stream Mapping, Kaizen events, A3, Kanban boards, 5 Whys, FMEA, etc.

Functional understanding of Agile methodology preferred

Hands-on Change Management Experience Preferred

Skills and Abilities:

Client focused program, project, and process management experience including operational and cross-functional workflows.

Proven ability to formulate content and present clearly both internally and externally

Experience creating, building, and leading cross functional teams from conception through implementation.

Advanced level of proficiency with Microsoft Teams, Visio, Smartsheet, PowerPoint & SharePoint

Experience working with Business and Technology to design future state

Hands on experience doing and driving work - not coaching

Best Regards,

Chetna

630-425-6471 -D

815-600-8657-Fax

[email protected]

www.smartcaliber.com

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