Business Operations Manager

Manhattan Beach, CA (Hybrid)

Direct Hire

Job ID 25-09569

We are looking for a Business Operations Manager. This is a direct hire opportunity based out of Manhattan Beach, CA (Hybrid).

We're looking for a Business Operations Manager to drive operational excellence and internal enablement across our business. This role will partner cross-functionally to assess internal processes and workflows, identify opportunities to streamline or enhance operations and lead cross-functional projects that improve how we work - often by optimizing our processes and use of tools like Salesforce, SharePoint, and other business systems.

This is a hands-on, high-impact role for someone who's analytical, detail-oriented, proactive and thrives in a dynamic environment. You'll sit at the intersection of operations, systems, and business strategy - helping our fast-growing team scale more effectively.

Qualifications:

• 4-7 years of experience in process improvement, project management, or business operations at a small, high-growth organization.
• Demonstrated ability to independently lead internal initiatives from idea to implementation.
• Strong analytical and process improvement skills; comfortable building clarity from complexity and ambiguity.
• Excellent written and verbal communication skills at all levels of an organization.
• Strong organizational and prioritization abilities; thrives in an environment with competing demands.
• Experience working with business tools such as Salesforce, SharePoint, MS Office, LinkedIn SalesNav, QuickBooks Online, Rippling.
• Salesforce admin experience (or equivalent hands-on configuration comfort) is a strong plus.

Responsibilities:

Process Improvement & Project Management

• Oversee day-to-day company operations, with a focus on delivering optimized infrastructure for cross-functional business and office needs.
• Lead or support internal projects from planning through execution.
• Analyze and identify opportunities for improvement across the business (including business development, talent, operations, and finance teams), recommending practical, scalable solutions, and ensuring adoption.
• Planned and organized internal projects and their resources using project management methodologies.
• Create project plans with goals, scope, resources roles, and schedule/timeline.
• Develop and maintain the project scope (e.g., business requirements, current and future state process flows, deliverables, budget).
• Communicate and collaborate with team members, key stakeholders, and the Leadership Team.
• Create SOPs, training resources, and internal documentation to drive consistency and scalability.

Systems & Tool Optimization

• Partner with functional leads to improve system usage and internal workflows (e.g., Salesforce, Apollo.io, LinkedIn SalesNav, SharePoint, QuickBooks Online, Rippling, etc.).
• Lead system-related projects such as roll-outs, light configuration, data clean-up, and enhancements. Partner with vendors and use project management methodologies as needed.
• Monitor tool performance, adoption, and utility; recommend and implement improvements to better meet business needs.
• Evaluate, pilot, and implement new technologies or platforms (including AI tools) that can improve internal efficiency.

Cross-Functional Support & Vendor Coordination

• Partner with internal stakeholders and external vendors to ensure all tools and systems enable critical business needs across functions.
• Provide tools and systems troubleshooting support for employees and independent consultants as needed.
• Own relationships with external vendors, evolve systems capabilities and lead procurement efforts for new tools and services as needed. Ensure service levels meet company expectations, monitor performance, troubleshoot issues, and implement solutions proactively.
• Work with employees to ensure effective training and utilization, supporting ad-hoc requests, and continuous improvement.

Core Competencies:

• Service-Oriented Team Player: Creative problem-solver with a service-oriented mindset works both independently and as part of a team to deliver high-quality results.
• Tech-Enabled Process Improvement: Detail-oriented, with a proactive approach to identifying opportunities, resolving operational challenges, and optimizing how we work to elevate impact and scalability.
• Agile and Results-Oriented: Navigate dynamic opportunities and challenges by focusing on business impact. Agile in an entrepreneurial environment. Able to prioritize 80/20, adapt to changing priorities, multi-task, and execute across timelines.
• Strong Owner Mindset: Hands-on, with natural curiosity and grit, comfortable with ambiguity, and goes the extra mile to get the work done right. Entrepreneurial, with a passion for what can be built together. Humble, with no ego.
• Sits at the intersection of Business and tech enablement: Starts from the top down with business objectives and user experience. Can effectively identify and communicate with specialist providers to translate to business objectives.
• Aligned with Client Values: Our values govern our decisions, influence our relationships with clients, and impact all aspects of our business.

Work Environment

The client strives to be a team of smart people of good character doing interesting work. We drive excellence for our clients and challenge each other, with a foundation of humility, respect, and life balance.

Annual Base Salary Range for CA, CO, IL, NJ, NY, WA, and DC: $90,000 to $106,000. Actual compensation offered may vary depending on factors including but not limited to, position offered, location, education, training and/or experience.

Solugenix will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act and Ordinance. Applicants do not need to disclose their criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if we are concerned about conviction that is directly related to the job, applicants will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

About The Client

Our client is a management consulting firm.

About Solugenix

Solugenix is a leader in IT services, delivering cutting-edge technology solutions, exceptional talent, and managed services to global enterprises. With extensive expertise in highly regulated and complex industries, we are a trusted partner for integrating advanced technologies with streamlined processes. Our solutions drive growth, foster innovation, and ensure compliance—providing clients with reliability and a strong competitive edge.

Recognized as a 2024 Top Workplace, Solugenix is proud of its inclusive culture and unwavering commitment to excellence. Our recent expansion, with new offices in the Dominican Republic, Jakarta, and the Philippines, underscores our growing global presence and ability to offer world-class technology solutions. Partnering with Solugenix means more than just business—it means having a dedicated ally focused on your success in today's fast-evolving digital world.