At Kids2, we're really good at what we do. And when we're great at our jobs, we help parents be great at their jobs. Parenting is demanding, and that's where we come in. We want to reimagine how brands can make it easier for early stage parents - not by just selling them products, but by providing holistic solutions that transcend borders, categories and aisles. No matter our title or department, at Kids2, our job is to create more tiny wins for parents, so they can create bright futures for their little ones. That's a big task! We're serious about what we do, AND we love to have fun. Our team is hardworking, entrepreneurial, and passionate about helping families create millions, if not billions of tiny wins. SUMMARY The Business Manager, Amazon supports the Amazon Sales Account Management team and cross functional Amazon team to drive profitable revenue growth. The Business Manager provides information tracking and project management for new item launches on Amazon along with product refreshes, and vendor transitions. You'll drive accountability and task management throughout the process to support delivery of on-time new item launches that are well positioned for sales volume expectations. You'll also lead monthly new item review meetings to support collaboration and accountability. This role is responsible for enrollment of Amazon programs such as SIPP and Goldlist and escalates risks to revenue or for chargebacks the Director. The ideal candidate will have strong project management, data management, and stakeholder coordination skills and be proficient in Excel. Attention to detail is critical in this role along with a sense of urgency and task prioritization. PRIMARY RESPONSIBILITIES AND ESSENTIAL FUNCTIONS: * Maintain new item, product refresh and transition trackers for Amazon team and provide weekly reporting on next steps. Manage detailed item-level process tracker in excel, enter costs in SAP, enroll new items in SIOC and other Amazon programs. Validate channel alignment for new items with account managers as well as packing compliance for Amazon. * Provide weekly updates on launch progress, changes, and action steps to cross functional Amazon team. Lead monthly new item meetings to review progress and plan next steps. * Identify forecast risks due to new item launch delays or enrollment blockers and escalate for action planning * Weekly pull chargebacks data and enter into overall report. Determine next steps to reduce further chargebacks. Gain support from cross functional business partners as needed (operations, category management, compliance, etc.) * Communicate regularly with Kids2 compliance team regarding testing support needs * Review and validate promotion claims, pricing claims, etc. Provide evidence to dispute claims as needed. * Monitor Amazon ASINs for suppressions and lead communication with Amazon for resolution. Respond to Amazon requests for ASIN updates, compliance, or other needs. * Gather detailed data from multiple sources and hand off to Sr. Sales Managers to evaluate revenue opportunities QUALIFICATIONS & EXPERIENCE * 5+ years of experience in Sales support or related * Ecommerce experience preferred EDUCATION & SKILLS * Bachelor's degree in business administration, marketing, or equivalent experience * Experience managing projects * Excellent verbal and written communication skills * Experience with large excel spreadsheets, pivot tables, lookups, etc. * Ability to identify process improvement opportunities COMPUTER/TECHNICAL SKILLS * Must be proficient in Microsoft Office Suite, especially Excel (Pivot tables, sumifs, lookups, etc.) PHYSICAL DEMANDS * While performing the duties of this job, the team member is regularly required to talk or hear. * The team member frequently is required to sit; have flexible use of hands; reach with hands and arms; and stoop, kneel, crouch, or crawl. * The team member is occasionally required to stand, walk, and taste or smell. * The team member must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 - 50 pounds. * Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT * General office environment * Must be in office three days per week, Tuesday - Thursday curing core hours We offer competitive pay, flexible hours, and generous benefits. Plus, to keep things fun (because we are all kids at heart), we offer a host of team member activities and philanthropic efforts throughout the year and company-wide awards and recognition for a job well done! Check out our website at www.kids2.com and our social media pages on LinkedIn, Facebook and Instagram for more information and open positions in the career section. Drug Free Workplace M/F/D/V