Shopee

Business Intelligence Executive - Business Intelligence, Quality

Singapore

10 days ago
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Summary

Job Description

  • Plan, execute, and oversee operations process improvements and deliverables
  • Assist operations by tracking, documenting, and reporting KPIs
  • Investigate reports of quality issues and ensure resolution in accordance with company SOP
  • Monitor risk-management procedures, maintain problem logs, and report issues to managers and product developers
  • Provide training and support to ops team members that covers systems, policies, procedures, and core processes

Requirements

  • Degree in Business or equivalent, Data Science, Statistics majors is preferred
  • Superb computer skills, including database management
  • Excellent analytical, problem-solving, and decision-making skills
  • Professional certification, such as Six Sigma, CQE, or CQA (good to have)
  • Keen eye for detail and an exceptionally high bar for accuracy and quality
  • Ability to get hands on and understand the business and industry in order to drive meaningful data connections

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