Business Intelligence Analysts drive how the User Experience (UX) Research function is powered at Meta by empowering Research leaders to integrate business data into their daily decisions as well as longer-term investments. The Business Intelligence Analyst role in the Global Research Operations team will work alongside UX Researchers, Research Program Managers, and Research leaders to identify, track, and solve issues that advance the efficiency and efficacy of Meta's UX Research ecosystem. This role will perform analyses on a broad spectrum of topics related to optimizing Meta's UX Research process and UX Research organizational health. Some projects will focus on improving how we measure and monitor the performance of the infrastructure and programs we build to support the research organization. Others will involve investigating existing data to identify potential issues and to inform opportunities for solving them.BA/BS degree with 7+ years (or MBA/MA/MS with 5+ years) of data analytics, consulting or corporate work experience focused on using data to uncover insights that drive action and communicating analyses to technical and non-technical audiences Advanced experience building dashboards in Tableau and knowledge of data visualization best practices Advanced experience in SQL or other programming languages Experience developing and managing reporting programs, using data analytics to create comprehensive reports and dashboards to keep stakeholders informed of key performance indicators and program outcomes Proven track record of effective communication and storytelling skills to influence decision making Project management experience with multiple stakeholders, prioritizing and delegating projects/tasks Knowledge of statistical analysis (e.g., descriptive statistics and statistical significance) Experience building dashboards and reports in Salesforce Customer Relationship Management (CRM) Analytics (f.k.a Einstein Analytics) Experience using R or Python or a similar scripting language for statistical modeling Experience working with business data to improve understanding of an organization or its operations Experience with User Experience (UX) Research Experience working autonomously in a fast-paced, demanding environment, under pressure