The Business Development Manager contributes to the development, refinement and implementation of Caravel Autism Health’s mission. A successful Business Development Manager will raise awareness of autism and Applied Behavior Analysis (ABA) therapy, promote and enhance services offered by Caravel Autism Health, target and develop deep relationships with providers and influencers in designated markets, and collaborate seamlessly and generously with clinical leadership and other outreach teammates. This position markets Caravel Autism Health services across defined territories through the coordination of outreach initiatives designed to promote the organization and its services to the healthcare community and generate referrals for Caravel Autism Health’s diagnostic evaluation services and ABA therapy. This position is also responsible for initiating and developing relationships with healthcare professionals, community leaders, school districts, other agencies and advocacy/support groups.

Essential Functions:

1. Expand Caravel Autism Health’s clinical reach by locating, developing, and maintaining/strengthening relationships with healthcare professionals and their facilitating office staff.
2. Build awareness of autism, early intervention, and ABA treatment through a variety of activities, including, but not limited to office visits, meetings, luncheons, presentations, event tables, conferences and fairs.
3. Develop new relationships and maintain existing relationships with healthcare professionals and other service providers in order to generate referrals of patients seeking evaluation and treatment for children on the autism spectrum.
4. Responsible for creating and maintaining a positive presence throughout the assigned vertical and physical territory.
5. Collaborate with other Business Development Managers and clinical leaders to coordinate efforts in the service of company mission and achieve active client growth goals.
6. Design and execute market development plans with clinical leaders to focus and prioritize efforts to cultivate relationships and referral patterns.
7. Maintain robust reporting processes and data through Salesforce.com platform.
8. Assist with the development of marketing materials needed for Business Development, professional and community events.
9. Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.
10. Explore new opportunities to enhance Caravel Autism Health’s brand recognition.
11. Seek opportunities to present or make arrangements for Caravel clinicians to present at conferences, events, college classes and clubs, etc.
12. Communicate to the broader community Caravel Autism Health’s vision, mission and values.

Qualifications:

Education:

• Bachelor’s Degree required, preferably in a business or human services related field, or equivalent experience. Business development or marketing experience preferred.

Experience:

• Minimum two (5) years experience in developing sales and marketing plans to cultivate community relationships and referral sources. Proven track record in contributing to business growth highly preferred.
• Experience in sales or development in primary care or pediatrics is preferred.
• Working knowledge of children diagnosed with ASD and ABA therapy preferred. Previous knowledge and/or experience marketing autism therapy services or similar therapeutic care highly desirable.

 Skills and Competencies:

• Excellent interpersonal skills, using verbal, nonverbal, and written communication skills, with a genuine, pleasant, professional and helpful demeanor.
• Displays professionalism and represents Caravel in a professional manner.
• Creative and solution-focused.
• Ability to establish and maintain effective working relationships.
• Strong keyboarding and technological skills, including, but not limited to MS Office (Word, Excel, PowerPoint) and Salesforce platform.
• Excellent organizational skills, with the ability to multi-task and meet deadlines.
• Strong attention to detail.
• Knowledge of social media avenues for marketing related purposes.
• Excellent analytical and problem solving abilities, with strong initiative.
• Exemplary customer service focus, with both internal and external clients.
• Strong team player, with the ability to work cooperatively with others in internal and external environments.
• Knowledge of HIPAA privacy and security rules and regulations.
• Ability to abide by ethical guidelines and policies, including strict adherence to confidentiality and HIPAA guidelines.
• Practices the leadership skills and traits of Caravel Autism Health (Positive Attitude, Integrity, Accountability, Developing and Motivating Others, Fostering Teamwork, Effective Communication, Strategic Thinking).