ROLE SUMMARY

As our Business Development and Sales Manager (also known as Community Engagement & Strategic Partnerships Manager), you’ll be the driving force behind community-driven lead generation, strategic referral development, and revenue-focused client acquisition. You will own the full lifecycle of relationship development, from identifying high-potential buildings and partners to converting those relationships into clients. This position will report to the Managing Director of Operations.

KEY RESPONSIBILITIES

Community Engagement

• Represent the organization at public events, seminars, and networking opportunities to raise brand awareness.
• Establish and nurture relationships with local organizations, professionals, and groups aligned with our mission.
• Act as a local ambassador, promoting trust and visibility within the service area.

Business Development

• Identify and develop new growth opportunities through relationship-building and outreach.
• Support the marketing and care coordination teams in converting interest into service engagements.
• Maintain and grow a portfolio of local connections and referral sources.
• Work with marketing team to amplify campaigns and align on community messaging.

Client Relationship Support

• Guide prospective clients or their families through the service inquiry process.
• Collaborate with internal teams to ensure seamless onboarding and high-quality service experiences.
• Track performance indicators and ensure consistent follow-up and engagement.

Data & Reporting

• Maintain accurate documentation of outreach activities, relationship status, and follow-up actions.
• Provide regular insights and progress reports to leadership to support strategic planning.
• Use CRM tools to organize contacts and monitor development pipeline.

Requirements

• 3+ years in healthcare outreach, business development, sales, or community relations.
• Experience in healthcare and home health is preferred.
• Exceptional relationship builder with a driven mentality and follow-through discipline.
• Self-motivated and comfortable attending events or meeting partners face-to-face.
• Comfortable working with sales metrics and tracking performance

Work:

Full-time, Onsite

Pay range and compensation package:

Competitive compensation and bonuses awarded based on KPI's being achieved

Application Process:

Please submit your resume and a cover letter detailing your experience and why you are the perfect fit for this role. We are committed to fostering a diverse and inclusive workplace and encourage applications from all qualified individuals, irrespective of their background. We thank all applicants for their interest, but only those selected for an interview will be contacted.