Business Change Lead

Location: Leeds/Dublin/London

Reporting to: Head of Business Change

Contract type: Perm

Role purpose

Our purpose at Flutter is to be better, faster together and to accelerate value for our customers and shareholders, and we do this by supercharging our Flutter Edge. With our combined global scale we empower our brands and divisions to win in their local markets. Achieving this requires significant change and transformation, and success is more than technical delivery, its about preparing our people to accept and adopt change.

As Business Change Lead, your role will be to lead and deliver the business change activities required to ensure successful implementation and adoption of our key strategic priorities. You will partner with programme transformation teams and impacted stakeholders at every level of the organisation, ensuring that you are building the right change management activities at the right time.

This role requires a creative, adaptive problem solver with the ability to exert influence without authority. You’ll be comfortable working in a fast-paced environment, able to demonstrate initiative, look at alternatives and consider practical ways to tackle problems.

Accountabilities & Responsibilities

• Developing the change management plan and delivering the required change interventions which are aligned with the overall programme or project plan.
• Typical change management activities include:
• Change strategy: vision and case for change
• Stakeholder analysis and engagement
• User Group Analysis
• Change Impact Assessments
• Communication and Engagement activities: approach, plan, design and/or delivery of materials
• Training: approach, plan, training needs analysis, development of materials and / or delivery of training
• Preparing impacted audiences e.g. communicating the impact of change and undertaking business readiness assessments
• Measuring how effectively we achieve change by analysing and bringing to bear data related to change and using this to develop practical reports, recommendations and action plan
• Support the building of the Business Change capability across the organisation and be a proactive member of the Flutter Change community

Skills & capabilities

• Proven experience of leading and delivering change programmes across multiple locations in global organisations; ideally in a federated operating model
• Experience of internal and external stakeholder management, supported by excellent verbal and written communication skills with a style that can flex according to the audience and medium.
• Experience building excellent working relationships with key stakeholders at all levels.

Qualifications & Experience

• Whilst not crucial, you might also have a change management qualification e.g. Prosci or equivalent.

About Flutter

Flutter Entertainment is the world’s leading online sports betting and gaming company with a market capitalisation of c. $37bn operating some of the most innovative, diverse and distinctive brands in the sector.

A constituent of both the London FTSE 100 and New York Stock Exchange, Flutter brings entertainment to life for over 20 million customers in a safe, responsible and sustainable way.

We call this the Flutter Edge – the combined power of our dedicated people, best-in-class products, smart technology and the financial capital to succeed.

Operating in 20+ regulated markets, through our Positive Impact Plan, we are committed to making a positive contribution for our customers, colleagues, communities and the planet that we play on.

The Group uses a divisional management and operating structure across its companies: each division has an empowered management team, which is responsible for maintaining momentum and growth in its respective markets.

On 14th May 2024, it was announced that Flutter would be moving its primary listing from the UK to the US, and its global operational headquarters from Dublin to New York (effective 31st May 2024).

About Division/Function

Flutter consists of two commercial divisions (Fanduel and International) and our central Flutter Functions; COO, Finance & Legal. Here in Flutter Functions we work with colleagues across all our divisions and regions to deliver something we call the Flutter Edge. It’s what differentiates us, our ‘secret sauce’ which plays a key part in our ongoing success and powers our brands and divisions, through Product, Tech, Expertise and Scale.

In Flutter COO we work with authorities across Flutter to build, deploy and communicate the Flutter Edge. Together we cover Product & Payments, Technology, Sportsbook Product & Trading, People, Property, Corporate Communications and Strategic Partnerships & Transformation.

About Flutter

Flutter is the world’s leading online sports betting and iGaming operator, with a market leading position in the US and across the world. Our ambition is to use our significant scale and our challenger mentality to change our industry for the better. By Changing the Game, we believe we can deliver long-term growth while promoting a positive, sustainable future for all our partners. We are well-placed to do so through the distinctive, global advantages of the Flutter Edge, which gives our brands access to group-wide benefits to stay ahead of the competition, as well as our clear vision for sustainability through our Positive Impact Plan. Flutter operates a diverse portfolio of leading online sports betting and iGaming brands including FanDuel, Sky Betting & Gaming, Sportsbet, PokerStars, Paddy Power, Sisal, tombola, Betfair, MaxBet, Junglee Games and Adjarabet.

On May 31 2024 Flutter moved its primary listing to the New York Stock Exchange. With a greater proportion of our future profits expected to be generated in the US, and given FanDuel’s #1 position in that market, we believe a US primary listing is the natural home for the Group.

Benefits:

• Uncapped Holiday Allowance (you read that right!)
• Enhanced Pension Scheme (please ask for your location and we will share)
• Bonus Scheme
• Life Assurance
• Income protection
• Private healthcare (with option to add dependent)
• £/₤1,000 annual self-development learning fund & Access to thousands of Udemy courses
• Invest via the Company Share save Scheme, Discount vouchers, Volunteering days.
• Improved Parental Leave and paid time off for appointments.
• Reward portal eg. electric car scheme, gym membership discounts etc.
• Wellbeing scheme
• On-site Gym, Canteen and Gaming area plus many more!