We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What You’ll Be Doing

The Business Analyst role is accountable for delivering requirements, analysis, processes, projects and assigned work packages from initiation through to execution and delivery, in support of CAMs strategic, Regulatory, and Maintain Operations objectives. In addition, the role will Support CIBC objectives by ensuring new/enhanced processes are effective, accurately documented, tested, understood, implemented and meet the scope, business objectives and benefits of Clients and Partners. The role will align and adhere to CIBC business analysis and project management methodologies. Examples of assigned work may include Strategic or Transformational initiatives, Regulatory/Compliance projects, process design or automation initiatives. Knowledge of collections systems or processes and 5+ years experience as a Business Analyst in a Financial Services or similar environment. This schedule is subjective to the projects assigned.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1 day per week on-site, while other days will be remote.

How You'll Succeed

• Understanding and Documenting Requirements. Facilitate elicitation sessions with Business teams, Suppliers and Technology partners in order to identify and document Business Requirements aligned to the Project scope, Business objectives and benefits. Conduct Feasibility assessments to identify most optimum solutions and cost/benefit. Utilize standard Business Analysis methodologies to create Business Requirements artifacts and facilitate signoffs from stakeholders and sponsors.
• Conducting process assessments. Apply Process design best practices to accurately document both Current and Future state processes and data flows. Perform ongoing reviews to identify issues early on and create efficient processes with a best-in-class client experience.
• Communication. You’ll use your powers of communication and consultation to speak to requirements, issues, risks and solutions with influence. Your solid interpersonal skills are a must for collaborating with stakeholders, product owners, team members and/or external parties.
• Leadership skills. Maintain a collaborative work environment and support your team to resolve problems as they arise. Lead and/or support People Change management activities, including applying best practices in assessing change and creating appropriate learning material or procedure updates.
• Familiarity with Testing Methodologies. Co-ordinate user acceptance testing including creation of test cases, test data and execution of testing. Ensure test results are documented and approved by stakeholders.
  
  

Who You Are

• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
• You give meaning to data. You enjoy investigating complex problems, and making sense of information. You're confident in your ability to communicate detailed information in an impactful way. Knowledge and understanding of Regulatory or Compliance Banking guidelines, including FATCA, CRS, 871(m) Reporting regulations is considered an asset.
• You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to create a shared vision.
• Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.
• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
  
  

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
• Subject to plan and program terms and conditions
  
  

What You Need To Know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]
• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
  
  

Job Location

Toronto-CC East 12th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Business Effectiveness, Communication, Data Mining, Data Reporting, Decision Making, Machine Learning, Metrics Analysis, Process Improvements, Reporting and Analysis, Statistical Analysis