WHO WE ARE Syscon Justice Systems is an industry-leading provider of prison and jail management software for corrections agencies across the world. Some of the largest, busiest, and most complex corrections agencies in the world rely on Syscon and our ever-improving product helps make the system safe, efficient, and improve processes for corrections staff and offenders. THE ROLE We are looking for a Business Analyst to strengthen its Professional Services department. The ideal candidate will be responsible for providing strategic business analysis to drive continuous improvement and innovation within our organization, while also overseeing the planning, execution, and delivery of software projects. We are seeking an effective BA with excellent interpersonal client-facing skills and strong stakeholders' management skills. WHY JOIN US As a member of Harris Computer Systems, we’re proud to provide great benefits to our contractors, including: Team Environment – A great team that empowers you to grow your abilities and reach your true potential with exceptional colleagues who will help you realize it. Growth & Development – Huge opportunity for learning and skill improvement. Work / Life Balance - We are 100% Remote; you control your flexible schedule. RESPONSIBILITIES Collaborate with cross-functional teams to gather and analyze business requirements, translating them into detailed functional specifications, and user stories. Conduct comprehensive business analysis to identify areas for process optimization, cost reduction, and revenue enhancement within the corrections industry. Serve as a liaison between stakeholders, including clients, internal teams, and third-party vendors, to ensure alignment on project goals, timelines, and deliverables. Demonstrate analytical thinking and self-drive in problem-solving and decision-making processes. Stay abreast of industry trends, regulatory changes, and emerging technologies within the corrections sector to inform strategic decision-making and product development initiatives. REQUIREMENTS Bachelor's degree in Business Administration, Computer Science, Information Systems, or related field. Minimum of 3-5 years of experience as a Business Analyst in addition preferably within the corrections industry or software development sector. Strong analytical skills with the ability to translate business requirements into technical solutions and vice versa. Expertise in producing documentation for client review and sign-off / acknowledgement. Excellent communication skills, including the ability to present technical information to non-technical stakeholders in a clear and concise manner. Proficiency in business analysis and project management tools such as Confluence, JIRA and the Microsoft Office Suite. Experience working in an Agile development environment is highly desirable. Some travel may be required. YOU’LL DO WELL IF YOU’RE... Open to learn, adapt and improvise approach An open dialogue communicator who is solutions-focused Reliable, Responsible, and Respectful Humble and Ego-less approach to working with others Curious by nature Join our team and make a meaningful impact in the corrections industry by delivering innovative software solutions that drive positive change and improve outcomes for correctional facilities and their communities. Apply now to be considered for this exciting opportunity! #BA #businesssystemanalyst #businessprocessanalyst #operationsanalyst Job Types: Full-time, Contract Job Types: Full-time, Contract Contract length: 12 months Pay: $59,000.00-$79,000.00 per year Experience: Business analysis: 3 years (required) agile environment: 3 years (required) Work Location: Remote