Job Title: Business Analyst

Location: Mumbai, India

Experience: 1–3 Years

Industry: eCommerce / Data Analytics

Availability: Immediate Joiner Preferred

Company: Trailytics

About Trailytics

Trailytics is a data-first analytics firm that partners with eCommerce brands to unlock growth through deep business insights. We leverage data to empower decision-making, optimize performance, and drive strategy for some of the fastest-growing digital brands.

Position Overview

We are looking for a sharp, motivated, and detail-oriented Business Analyst to join our growing team in Mumbai. The ideal candidate will have 1–2years of experience in the eCommerce industry, strong data analytics capabilities, and a proven ability to manage client communication effectively.

This is a client-facing role that bridges business requirements with data-driven solutions. You’ll play a key role in delivering actionable insights and ensuring successful project execution.

Key Responsibilities

• Analyze data sets to extract meaningful insights that support client business goals.
• Work closely with internal teams and clients to gather requirements, define KPIs, and align on deliverables.
• Translate business challenges into analytical solutions using tools like Excel, SQL, Power BI, or similar.
• Prepare reports, dashboards, and presentations to communicate findings effectively to clients and internal stakeholders.
• Handle ongoing communication with clients, ensuring their needs are understood and met with timely solutions.
• Monitor business trends and eCommerce performance to suggest improvements or strategies.
• Assist in documenting project requirements, timelines, and progress.

Required Skills & Experience

• 1–2 years of experience as a Business Analyst, preferably in the eCommerce domain.
• Hands-on experience in data analysis, data visualization tools (Excel, Power BI, or equivalent), and SQL.
• Strong understanding of business metrics, KPIs, and customer behavior in eCommerce.
• Excellent communication skills, both written and verbal.
• Prior client-facing experience or account management responsibilities is a must.
• Ability to work in a fast-paced, collaborative environment and handle multiple projects simultaneously.

Preferred Qualifications

• Bachelor’s degree in Business, Economics, Statistics, Data Science, or a related field.
• MBA in Business Analyst domain is plus.
• Familiarity with tools such as Google Analytics, Power BI, Tableau, or similar platforms.
• Knowledge of digital marketing metrics is a plus.

Why Join Trailytics?

• Opportunity to work at the intersection of data, strategy, and eCommerce.
• Young, agile team with a focus on innovation and impact.
• Fast growth opportunities and performance-based rewards.
• Exposure to leading brands and exciting digital transformation projects.