The Role

We are seeking a highly motivated and detail-oriented Business Analyst to join our Delivery and Configuration Team. The ideal candidate will play a critical role in ensuring the successful delivery and configuration of our solutions to clients, ensuring that our platform meets their specific needs and requirements. This position requires a blend of analytical skills, project management capabilities, and a strong understanding of technical configurations

What to expect from the Role-

Client Engagement:

• Collaborate with the client success team to gather and document their requirements.
• Conduct detailed business analysis to understand client needs and translate them into technical specifications.

Solution Delivery:

• Work closely with the development team to ensure accurate implementation of client requirements.
• Oversee the configuration and customization of the VMock platform to align with client specifications.
• Ensure timely and successful delivery of solutions, meeting quality standards and client expectations.

Project Management:

• Manage multiple projects simultaneously, ensuring they are delivered on time and within scope.
• Develop project plans, timelines, and milestones, and monitor progress against them.
• Coordinate with cross-functional teams to ensure seamless delivery and configuration processes.

Testing and Quality Assurance:

• Develop and execute test plans to ensure the functionality and performance of delivered solutions.
• Identify and resolve any issues or discrepancies during the testing phase.

Documentation and Training:

• Create comprehensive documentation for configurations, processes, and delivered solutions.
• Provide training and support to clients on using the VMock platform effectively.

Continuous Improvement:

• Identify opportunities for process improvements and contribute to the development of best practices.
• Stay updated with industry trends and advancements to enhance the delivery and configuration processes.

Requirements-

• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills, with the ability to engage effectively with clients and internal teams
• Business Acumen: Having business smartness coupled with strong understanding of business concepts
• Computer Skills: Proficiency in word processing, spreadsheets (excel) and PowerPoint
• Initiative: Ability to work with limited supervision within a team with high-level of individual initiative
• Detail-orientation with strong organisational skills and the ability to manage multiple projects simultaneously
• Ability to work independently and as part of a team

Qualification and Background-

• Bachelor’s degree from top Delhi University colleges
• 0-3 years of work experience in business analysis, data analysis, research etc

Additional Benefits -

• Best in class Tools of trade
• Medical Insurance - Employee & Immediate Family Members
• Fast Pace Environment to foster growth