该职位来源于猎聘 Role Objective: The IBS Administration Coordinator will assist the Head of IBS with a variety of tasks essential to the smooth operation of our Incubation Solutions (IBS) business. The main responsibility of this role involves managing documentation, facilitating communication with partners, and ensuring that deadlines are met in line with our operational objectives. Key Responsibilities:

• Administrative Support:
• Provide support to the Head of IBS by assisting with various individual tasks.
• Maintain assigned objectives within established working processes and direct instructions from the Head of IBS.
• Documentation and Data Management:
• Manage file structure and documentation for IBS customers in CRM and on Cloud.
• Update and maintain relevant customer data in work tools and systems.
• Ensure timely and quality information updates to the Finance department.
• Maintain mailing lists to IBS partners and employees
• Working Infrastructure Maintenance:
• Support the ongoing maintenance of the working infrastructure to optimize operational efficiency.
• Handle individual request for work environment of IBS-employees including CoWorking Center solutions
• Monitoring and Reporting:
• Monitor given deadlines to ensure the completion of tasks and reports.
• Prepare and distribute internal reports, including:
• IBS Inventory reports
• Basic customer reports for IBS
• Risk assessment reports
• Overdue payment updates in collaboration with the Finance team.
• Communication and Information Distribution:
• Distribute defined information to IBS partners and employees as required.
• Serve as a central point of contact for IBS employees, providing support on functional topics.
• Technical Support for Onboarding and Offboarding:
• Facilitate the technical onboarding and offboarding processes for IBS partners and employees according to established workflows.
• Financial Processing:
• Handle IBS-related purchase and payment processes on behalf of IBS partners.
• Manage administrative and system-related tasks for effective financial operations.
• Procurement Responsibilities:
• Handle procurement processes related to IBS on behalf of IBS partners. Qualifications: o Bachelor's degree in Business Administration, Management, or a related field. o 2-3 years of experience in administrative support or operational/project coordination roles; experience in operating CRM systems and cloud-based documentation is highly preferred. o Strong organizational skills with the ability to manage multiple tasks and prioritize effectively. o Ability to monitor deadlines, prepare reports, and assess risks effectively with attention to detail in documentation and data management.
• Strong customer service orientation to provide support to various stakeholders while working collaboratively within teams and across departments. o Proficiency in Microsoft Office Suite (Word, Excel, etc.) and basic understanding of financial processes and reporting is a plus. o Excellent written and verbal communication skills in both Chinese and English; proficiency in German is a plus. o Proactive, flexible, adaptable and reliable.