Job description

Location: In-person & virtual meetings & classes, and travel to satellite locations is required

Education:

• Masters Degree in psychology, social work, counseling, criminal justice or related field, (preferred).
• Bachelor’s degree in one of the fields listed above, and three years experience required.
• Paid or volunteer clinical experience working in the domestic violence field with perpetrators, victims of domestic violence or both for (3) years or more (preferred).
• Preferred experience in the Duluth model or alternative BIPP curriculum in psycho-educational group or will train.
• Administrative and supervisory experience of no less than one year. Knowledge of database management and statistical collection required.

Skills:

• Demonstrates the ability to effectively use technology and incorporate it into class lessons and discussions.
• Demonstrates the ability to attend and hold meetings through platforms such as ZOOM and Microsoft TEAMS.
• Demonstrates ability to provide, administer, and supervise direct services.
• Demonstrates ability to make and present informational and educational presentations about programs.
• Demonstrates ability to develop rapport and form a respectful relationship with clients focused on helping them gain needed skills and accountability.
• Maintains a positive attitude about the ability of people to grow and change.
• Demonstrates ability to set limits and follow through with timelines for program requirements.
• Manages all situations and staff in a calm and direct manner.
• Organizes work time and performs required functions in an efficient, timely manner.
• Demonstrates personal and professional growth on an ongoing basis.
• Demonstrates good interpersonal relationships with other staff members.
• Demonstrates sensitivity and appropriate responsiveness to cultural differences of agency clients.
• Demonstrates ability to adapt to program needs as they arise and create appropriate, effective solutions.
• Demonstrates ability to coordinate multiple group and facilitator schedules weekly, monthly or quarterly.

Duties & Responsibilities:

• Represent the Agency and the BIPP Program in special groups and coalitions such as Domestic Violence Task Force, Jefferson County Taskforce, etc.
• Assist with development and maintenance of referral relationships and protocols with community agencies, including but not limited to DFPS, Orange, Hardin, Jasper, Tyler, Newton, Jefferson County CSCD, the D.A.'s office, Courts and Family Services Domestic Violence and Sexual Assault Shelter.
• Monitor case files and provide supervision to BIPP facilitators, including case management, record keeping, individual and group documentation.
• Assist with oversight of client payment and billing processes.
• Provide monthly and quarterly program reports to the Agency, TCFV and funding sources, DFPS, as needed.
• Engage in required trainings as mandated by Family Services, and funding sources, as well as maintain records of training for self and staff.
• Maintain all documentation necessary for the program as required internally, by funding source, or referral sources.
• Meet with and provide program training to various referral sources, per TDCJ Guidelines, on a yearly basis
• Participate in the Quality Assurance process to keep Family Services BIPP’s policies and procedures up to date and Customer Service Satisfaction Surveys.
• Present program information and training to the Family Services Board of Trustees.

Direct Service Responsibilities:

• Demonstrate the ability to provide, administer, and supervise direct services.
• Provide direct service to BIPP clients including (attended at court appearances when requested) intakes, group facilitation, individual sessions, goal reviews, exit meetings, community resources, and other service opportunities) .
• Provide assistance to other departments as requested as time permits.

Day-to-day work is carried out in a controlled agreeable environment as generally represented by normal office conditions. Physical exertion includes sitting for one to two hours at a time and periodical travel to other offices. This job required the ability to communicate clearly and effectively, hear, high level clinical, organizational, problem solving, and decision making skills; and the ability to demonstrate empathy and effectively deal with emotional and interpersonal issues.

Family Services believes in giving back to the community in ways in which we can, through our volunteer time. Full-time staff are asked to get 12 volunteer hours throughout the calendar year.

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance
• 401K -after a year

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Weekends as needed