Inclusively is partnering with a ride share company to hire a Billing Operations Specialist. **Please note: this role is NOT an internal position with Inclusively but with the partner company.**

ABOUT INCLUSIVELY

Inclusively is a digital tech platform that empowers job seekers with disabilities, caregivers, and veterans by using Success Enablers–accommodations and personalized workplace modifications that help all job seekers reach their full potential and excel. This includes all disabilities under the ADA, including mental health conditions (e.g. anxiety, depression, PTSD), chronic illnesses (e.g. diabetes, Long COVID), and neurodivergence (e.g. autism, ADHD).

Create your profile, select Success Enablers, and connect to jobs from our partnered employers who are committed to creating diverse and inclusive teams. When registering, you must acknowledge that this platform is for people with disabilities, caregivers, and veterans. However, Inclusively does not require candidates to disclose their specific disability to join the platform.

Responsibilities:

• Support billing operations processes to ensure accuracy, timeliness, and compliance with company policies and industry regulations for Media and Business.
• Calculate and manually adjust invoices or billing entries in line with established procedures, maintaining accuracy and adherence to standards.
• Assist in identifying and recommending opportunities to improve existing billing systems and processes.
• Collaborate with cross-functional teams, including Sales, Sales Operations, FP&A, Product Management, Engineering (Product, CRM, IT Corp, and FinTech), and Customer Support, to address billing needs and operational challenges.
• Contribute to initiatives aimed at streamlining billing workflows and enhancing customer satisfaction.
• Assist in managing stakeholder expectations by clearly communicating updates and milestones.
• Track and report on key metrics to support data-driven decision-making.
• Analyze billing data to identify discrepancies and provide actionable recommendations for improvement.
• Ensure compliance with relevant regulations and assist in preparing detailed reports on billing operations for internal review.

Experience:

• Bachelor’s degree in Finance, Accounting, Business Administration, or equivalent work experience.
• 2-4 years of experience in billing operations, finance, or a related field; technical experience is a plus.
• Experience in B2B or media sales billing is a plus.
• Familiarity with billing systems and software; proficiency in GSuite and Salesforce is preferred.
• Strong attention to detail and a commitment to accuracy in all tasks.
• Ability to identify and resolve issues with guidance, and implement changes effectively.
• Clear and professional communication skills, both written and verbal.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Interest in learning and growing within billing operations and process optimization.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities simultaneously.

Benefits:

• Great medical, dental, and vision insurance options with additional programs available when enrolled
• Mental health benefits
• Family building benefits
• Child care and pet benefits
• 401(k) plan to help save for your future
• In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
• 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
• Subsidized commuter benefits
• Team members get an exclusive opportunity to test new benefits of our Ridership Program

Salary: $72,000 - $90,000