General Description Contributes to daily operations of Personal Injury/Workers Comp (PI/WC) team by performing intake, verification and maintenance of all billing-related tasks for MyoCore PI/WC cases. Essential Functions and Responsibilities * Verify benefits/open claim/attorney for new PI/WC cases and provide approval to clinical team members to move forward with treatment. * Perform data entry setup and maintain case information in EHR system. * Maintain detailed logs and notes of all activity on open cases. * Review and prepare patient records and bills to be sent via email, fax, or mail. * Investigate status of cases with open balances. * Phone communication with insurance adjusters, attorneys, patients and clinical teams. * Ensure HIPAA compliance with all records and requests. * Notify management of any strange scenarios, possible compliance concerns or recurring issues. * Maintain a positive and professional work environment. Minimum Qualifications * 1+ years of insurance, healthcare billing or related experience * Proficiency in Microsoft Office * Ability to work professionally and collaboratively with multiple teams * Excellent organizational skills Preferred Qualifications * Previous experience personal injury and/or Workers Comp billing experience Job Competencies * Excellent written and verbal communication skills. * Strong ability to multi-task. * Exceptional follow-through Benefits * Compensation Perks: * Bi -Weekly pay cycle. * 401(k) Retirement Savings Program with employer discretionary matching. * Health & Wellness Perks: * Medical, dental, and vision insurance. * Life and disability insurance options. * Work-Life Balance: * Paid time off (holidays, vacation, sick days). Disclaimer All team members agree to consistently support compliance and Medulla policies and Standards of Excellence with regard to maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, adhering to applicable federal, state and local laws and regulations, accreditation and licenser requirements (if applicable), and Medulla procedures and protocols. Must perform other related duties and assist with project completion as needed. Team member may be required to provide necessary information to complete a DMV (or equivalent agency) background check.