Boutique personal injury and immigration law office located in Duluth, GA is seeking a professional, bilingual receptionist fluent in both English and Vietnamese to join our dynamic team. The ideal candidate will serve as the face of our organization, managing front desk operations while providing exceptional customer service.
Responsibilities:
Welcome and greet visitors in a friendly, professional manner
Answer incoming calls promptly, demonstrating excellent time management skills
Direct calls to appropriate departments or staff members
Approach all client interactions with empathy and understanding
Collaborate with team members to maintain a supportive work environment
Maintain a clean, organized lobby area with refreshments (snacks, coffee, water)
Coordinate lunch orders for office staff
Manage office supply inventory, placing orders as needed
Process incoming and outgoing mail and faxes in a timely manner
Schedule appointments and send appointment confirmations, invoices, and contracts
Qualifications:
Fluency in both English and Vietnamese (speaking, reading, and writing)
Previous reception or customer service experience preferred
Strong communication and interpersonal skills
Ability to multitask in a fast-paced environment
Proficient in Microsoft Office and basic office equipment
Professional appearance and positive attitude
High school diploma or equivalent required
Benefits:
Competitive salary
Healthcare benefits
Paid time off
Friendly, inclusive work environment
To apply, please submit your resume and cover letter highlighting your bilingual skills and relevant experience.
Job Type: Full-time
Pay: From $17.00 per hour
Expected hours: 40 – 45 per week
Benefits:
Health insurance
Paid time off
Schedule:
8 hour shift
Monday to Friday
Work Location: In person
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