Image Orthodontics in Oakland is in search of an experienced Patient Coordinator to join our team. We are seeking an energetic, team-oriented, and friendly Patient Coordinator to be the face of our practice. As the first point of contact for our patients, your cheerful demeanor and welcoming smile will set the tone for their visit. The ideal candidate will be fun, reliable, have superior communication skills, be highly organized, and have a strong work ethic. Spanish speaking is a must.

Schedule

• This position is Full-Time
• Some Saturdays will be required.
  
  

Benefits

• Competitive salary commensurate with experience
• Opportunities for professional development and growth within the practice
• Health benefits package
• Paid time off and holiday pay
• Positive and supportive work environment
  
  

Qualifications And Skills

• Previous experience in customer service, reception, accounts payable, or dental billing is preferred.
• Superior communication and interpersonal skills
• Excellent computer skills and familiarity with dental management software.
• Highly enthusiastic and supportive team player with a friendly and positive attitude.
• Exceptional multitasking abilities and proficient time management skills.
• Must be dependable, punctual, and able to work well independently as well as part of a team
• Compassionate, caring and committed to providing exceptional patient care.
• A cheerful attitude and a genuine smile are a must!
• Written and verbal mastery in Spanish and English.
  
  

Responsibilities Include

• Greet patients with a warm and friendly demeanor as they arrive at the office.
• Manage patient appointments and maintain the office schedule to ensure efficient operations.
• Answer phone calls and emails promptly and professionally, providing information and scheduling appointments as needed
• Verify insurance coverage and assist patients with billing and payment inquiries
• Maintain a clean and organized front office area
• Collaborate with the team to ensure seamless patient experiences
• Support marketing and promotional efforts to attract and retain patients.
• Spanish speaking is a must
  
  

If you are a motivated individual with a passion for providing exceptional customer service and making a difference in patients' lives, we invite you to apply for this exciting opportunity.

About Us

Image Orthodontics is a leading orthodontic practice in Oakland, CA. We recognize the invaluable role our team members play in advancing our mission. Our unwavering dedication to delivering exceptional patient care goes hand in hand with our deep appreciation and respect for our team members.

We offer competitive compensation and benefits packages, including health insurance, retirement plans, paid time off, and ongoing training opportunities. If you are a detail-oriented individual with a passion for patient care and experience in the dental industry, we invite you to apply for the position of Bilingual Patient Coordinator.