Job Type

Full-time

Description

The Wilhite Law Firm, a nationally recognized personal injury law firm based in Colorado, is expanding its exceptional team to Dallas, TX. Known for our award-winning service and positive, collaborative work environment, we’re seeking an experienced, detail-oriented Bilingual Case Manager Assistant who thrives in a fast-paced, team-centered setting.

Position Overview: The Case Manager Assistant will play a crucial role in supporting case management processes to help maximize outcomes for our clients. We are looking for a proactive professional with outstanding organizational skills, meticulous attention to detail, and a client-centered approach. This position will work closely with attorneys and other team members, taking initiative to support each case thoroughly from intake through resolution

Requirements

Key Responsibilities:

• Obtain, review, and organize medical records and bills, ensuring accuracy and completeness.
• Draft and send client correspondence, including demand letters and rescission/termination letters.
• Coordinate and confirm receipt of demand packages with insurance adjusters.
• Conduct monthly case reviews to ensure all aspects are up-to-date and comprehensive.
• Review, verify, and document client injuries, damages, and other losses for maximum recovery.
• Analyze medical records and bills in detail to prepare accurate demand packages.
• Maintain clear, consistent communication with clients to foster a positive client experience.
• Coordinate with healthcare providers and insurance adjusters to streamline case progression.
  
  

Qualifications

• Minimum of 2 years of experience in a personal injury law office, with specific experience handling auto accident cases.
• Proficiency in English and Spanish is required to effectively communicate with diverse clients.
• Strong critical thinking, time management, and organizational skills.
• Team-oriented mindset with a proactive approach to client support and case management.
• High level of professionalism and the ability to maintain confidentiality with sensitive information.
  
  

Benefits

• Competitive salary with performance-based bonuses; starting at $21-$24/hour
• Comprehensive health, dental, and vision insurance plans.
• 401(k) plan with company matching contributions.
• Flexible Time Off (FTO) policy, including paid holidays.
• Supportive and collaborative work environment with continuous opportunities for career advancement.
  
  

Join our award-winning team in Dallas, where you’ll find a supportive environment dedicated to both professional excellence and growth. We look forward to bringing on an exceptional candidate who shares our commitment to outstanding client service and team success.

Salary Description

$21-$24/Hr