Position Title: BI Analyst II (P2) Company Summary Crown Castle is the nation's largest provider of shared communications infrastructure: towers, small cells and fiber. It all works together to meet unprecedented demand-connecting people and communities and transforming the way we do business. Whenever you make a call, track a workout or stream music and videos, we're the ones providing the communications infrastructure that makes it all possible. From 5G and the internet of things to drones, autonomous vehicles and AR/VR, we enable the technologies that help people stay safe, connected and ready for the future. Crown Castle is publicly traded on the New York Stock Exchange (CCI), is part of the S&P 500 and is one of the largest Real Estate Investment Trusts in the US. We offer a total benefits package and professional growth development for teammates in any stage of their career. Along with caring for our teammates, we're an active member in the communities where we live, work and do business. We have a responsibility to give back, which we do through our Connected by Good program. Giving back allows us to improve public spaces where people connect, promote public safety and advance access to education and technology. Role We're looking for a data-driven, detail-oriented BI Analyst with strong Power BI skills and a knowledge of sales operations to join our team. This person will play a critical role in improving sales performance by turning data into actionable insights, streamlining processes, and enabling data-informed decision-making across our sales organization. Responsibilities * Daily support of end-users' ability to effectively and efficiently utilize the reporting platform. * Design, build, and maintain Power BI dashboards and reports that provide visibility into sales performance, pipeline health, forecasting, and team productivity. * Be a thought partner with Sales Operations to help develop KPIs and business metrics. * Identify gaps in processes, systems, and reporting, and propose scalable solutions. * Ensure data integrity and consistency across systems like CRM and JDE. * Serve as a Power BI subject matter expert, enabling others to self-serve through training and documentation. * Partner closely with technical and business teams to complete requirements gathering, testing and successful delivery. Expectations * Collaborative and data driven with strong analytical and technical skills. * Ability to continuously prioritize long-term plans with short-term urgent response needs. * Creative and innovative thinker with an ability to translate large, complex data and metrics into simple, actionable recommendations. * Ability to influence conversations and work through building of relationships, thoughtful framing of issues, and building influence through excellent work. * Detail-oriented person who is passionate about quality and enthusiastic about new technology. Education/Certifications * Bachelor degree in Computer/Data Science, Computer Engineering, Math, Business Analytics or related field Experience/Minimum Requirements * Three (3) to five (5) or more years of work experience delivering Power BI dashboards in sales organization * Proficiency in Power BI (DAX, Power Query, data modeling, visualizations) * Experience working with CRM systems (Salesforce preferred) * Strong Excel and SQL skills; familiarity with data warehouses a plus * Analytical mindset with the ability to translate complex data into clear insights * Excellent communication and collaboration skills * Access financial, billing or accounting enterprise systems or corporate software applications which may retain all or some data related to customers, financial information, or personally identifiable information (PII). Subject to local and state eligibility, a pre-employment background check will be conducted for criminal convictions, including misdemeanors and felonies related to fraud or violence. A credit check may also be conducted. Organizational Relationship Reports to:  Manager, Business Analytics Title(s) of direct reports (if applicable): N/A Working Conditions: This is a remote role with the expectation of on-site collaboration with teammates and stakeholders for moments that matter. Travel up to 20% may be required. Additional Information: Pursuant to the Los Angeles County and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The pay range offered for this position is $74,900-$103,000 annually. A candidate's offer is determined by various factors including but not limited to, depth of experience, role-related knowledge and skills, relevant education or training, internal alignment, and work location. Depending on the position offered, the compensation package may also include incentive compensation opportunities in the form of a discretionary annual cash bonus or commissions, and equity incentives. Employees (and their families) are eligible for medical, dental, vision, and basic life insurance. Employees are able to enroll in our company's 401k plan. Employees will also receive a minimum of 18 days of paid time off each year and 12 paid holidays throughout the calendar year. If you are interested in joining our team, please visit the Crown Castle careers site (crowncastle.com/careers) to apply. We do not accept resumes from agencies, headhunters, or other third-party suppliers who have not signed a formal agreement with us. This position will remain posted until filled.