BH Management

BHOM Leasing & Marketing Manager (50100)

Marietta, GA, US

Onsite
Full-time
29 days ago
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Summary

BHOM Student Living has an established foundation of experience, resources and partnerships which we acquired over the course of our 37-year history. At BHOM, we understand that great customer service is what keeps residents satisfied, and that great service comes from engaged, happy and well-trained team members. We continue to recognize that we are only as strong as each individual employee and we value our employees by providing a strong benefit package: * 3 Weeks of Paid Time Off * Birthday Paid Day Off * BHOM Gives Back (Paid Volunteer Time Off) * 13 Company Paid Holidays * BHOM Paid Leave * Employee Assistance Program Leasing & Marketing Manager The Leasing Manager is responsible for the successful management and oversight of the leasing and marketing functions and strategies for the property/properties, ensuring occupancy and resident retention meet property goals, and that leasing team members are meeting established goals and following all marketing and leasing company policies and procedures. Overview: * Create, implement, evaluate and track marketing plans based on occupancy goals and market conditions; course correcting as needed to meet established goals; analyzing university and community market trends to identify additional marketing opportunities; manage all regular marketing and leasing reporting as required/requested * Hire, train, supervise and coach leasing team members and Community Ambassadors for success; developing and leading in-depth training programs for team members around leasing, touring and customer service expectations; create and manage all leasing team schedules * Create and oversee marketing opportunities related to campus calendar research such as; housing fairs, homecoming, student club events (on and off campus), and other organization events; manage relationships with college/university representatives to market to new student groups * Responsible for actively participating in all leasing and marketing activities such as sales calls, tours and property presentations; ensuring all model units and tour areas are in show-ready condition; manage content and availability for all marketing materials and advertising sources; will also final review and approve all leasing files to ensure accuracy and completeness * Where required by law, must have state leasing license or ability to obtain the required license(s) within the timeframe mandated by the state and/or local law Essential Job Functions: * Create, implement, evaluate and track weekly/monthly/annual marketing plans based on occupancy goals and market conditions; course correcting as needed to meet established goals; analyzing university and community market trends to identify additional marketing opportunities. * Assist General Manager with hiring, training, supervising and coaching leasing team members and Community Ambassadors for success; developing and leading in-depth training programs for team members around leasing, touring and customer service expectations; create and manage all leasing team schedules * Review and approval for all leasing files ensuring accuracy and completeness * Manage regular reporting, including but not limited to, annual market analysis reports including criteria such as enrollment, housing facilities, campus calendars and admission standards; reporting on new housing developments and planned developments within the market * Create and oversee marketing opportunities related to campus calendar research such as; housing fairs, homecoming, student club events (on and off campus), and other organization events; manage relationships with college/university representatives to market to new student groups * Responsible for actively participating in all leasing and marketing activities such as sales calls, tours and property presentations; ensuring all model units and tour areas are in show-ready condition; manage content and availability for all marketing materials and advertising sources. * Other duties as assigned. Minimum Qualifications/Skills: * Proficient in MS Office applications and strong, demonstrated computer technology skills (including social media use) * Excellent verbal and written communication skills * Strong ability to plan and organize multiple tasks effectively * Demonstrated leadership skills * Ability to maintain high level of confidentiality Desired Qualifications/Skills: * Knowledge of Entrata * Previous experience in student housing Work Schedule: Generally, 9am-6pm, Monday-Friday, with extended hours and/or weekends being required as scheduled, and as needed to meet business needs. BH/B.HOM is an Equal Employment Opportunity Employer. We foster the diverse voices of our community by advocating for inclusivity, celebrating our differences, and continually evolving our practice to make BH/B.HOM a better place to work and live.

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